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Facility Program Manager - Anticoagulation
Veterans Health Administration · Minneapolis, Minnesota, United States
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Summary The Facility Program Manager manages all aspects of a distinct program to include policy development, quality resources and specialty functions unique to the program to optimize cost effectiveness (budget) and patient outcomes. Coordinates a single program area of a complex pharmacy operation, or multiple program areas within a facility to develop, organize, manage, and control complex pharmacy programs. Duties Serves as a Facility Program Manager and Clinical Pharmacist Practitioner (CPP) in the Anticoagulation Clinic at the MVAHCS. The Facility Program Manager/CPP is responsible for planning, developing and maintaining effective clinical anticoagulation pharmacy programs by implementing safe and effective medication management services to improve patient outcomes. Program management responsibilities include managing all aspects of the anticoagulation program at the MVAHCS, including but not limited to policy development, coordination of staff scheduling/education, implementing process changes to improve patient care, attend local/VISN/national meetings assigned, and be a point of contact for all anticoagulation related items. The position requires knowledge and skill in using databases, query tools and analytics for quality improvement initiatives. This role collaborates with multidisciplinary teams, including pharmacy leadership, administrative staff, and facility leadership, to guide and evaluate the anticoagulation program within the MVAHCS. The CPP is responsible for providing evidence-based pharmaceutical care service, helping achieve positive patient centric outcomes through direct and indirect interaction with patients, providers, and interdisciplinary teams. The CPP is responsible for providing and documenting pharmaceutical care of assigned veterans within the anticoagulation program and providing coverage as needed for unassigned veterans. The CPP serves as an advanced practice provider to initiate, modify or discontinue medication therapy as outlined in the individual's Scope of Practice. The CPP promotes and manages drug therapy based on current clinical knowledge that is consistent with policies established at the national, VISN, and local levels.
Functions or Scope of Assigned
DUTIES: Facility Program Management (10-25%) The incumbent will provide comprehensive anticoagulation oversight within Pharmacy Service and supporting all anticoagulation services within MVAHCS. Activities include but are not limited to: Responsible for developing, organizing, coordinating and managing all pharmacy aspects of the anticoagulation program. This includes the ability to solve problems, coordinate and organize responsibilities to maximize outcomes in the program area. It also includes working with leadership to establish program goals and the development or adjustment of operational plans and procedures to achieve them. Assists with any updates or implementations of guidance documents, which could include policies, standard operating procedures, clinical guidance documents, or job aids. Identifies quality improvement initiatives to address issues related to anticoagulation medication safety, develops proposals for procedures to implement changes; identifies resources needed to affect change; assists in training of affected personnel; and helps establish monitoring methods to assess effectiveness of changes. Utilizes informatics resources (such as DOAC Dashboard, Time in Therapeutic Range (TTR), Theradoc, and Microsoft SQL Server Management Studio PMTs) to streamline anticoagulation stewardship efforts by identifying veterans on anticoagulants at risk for adverse or safety events. Pharmacy Program Management (25-75%) Serves as the coordinator of training/education for staff, including but not limited to: new employee orientation/training, process changes and education, updates to clinical guidance. Assists with organization and coordination of anticoagulation safety huddles, leader rounds, topic discussions and other pertinent meetings. Collaborates with other pharmacy leadership and staff to fulfill daily job functions (eg daily schedule, shifts in workload, other unplanned events). Clinical Functions (25-75%) Functions as an advanced practice provider with a scope of practice to provide comprehensive medication management (CMM) for identified VAMC facilities as outlined in VHA Handbook 1109.11, Clinical Pharmacy Services. Core activities outlined within a scope of practice include but are not limited to: Executing therapeutic plans utilizing the safest and most cost-effective medication treatments. Performing objective assessments necessary to ensure the patient's appropriate clinical responses to therapy. Ordering, subsequent review, and action on appropriate laboratory tests and other diagnostic studies Conducts face to face and virtual encounters with patients (telephone, VA Video Connect, CVT), for comprehensive medication management in practice areas identified in their individual scope of practice. Work Schedule: Full-Time, Monday through Friday, 07:30am
- 4:00pm Telework: Ad-Hoc ONLY Virtual: This is not a virtual position. Functional Statement #: 000000 Relocation/Recruitment Incentives: Not authorized Permanent Change of Station (PCS): Not authorized Qualifications All requirements must be met at the time of the announcement closing. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English Language Proficiency: Pharmacists must be proficient in spoken and written English as required by 38 U.S.C. 7402(d), and 7407(d) Education: Graduate of an Accreditation Council for Pharmacy Education (ACPE) accredited College or School of Pharmacy with a baccalaureate degree in pharmacy (BS Pharmacy) and/or a Doctor of Pharmacy (Pharm.D.) degree. Verification of approved degree programs may be obtained from the Accreditation Council for Pharmacy Education, 20 North Clark Street, Suite 2500, Chicago, Illinois 60602-5109; phone: (312) 664-3575, or through their Web site at: (NOTE: Prior to 2005 ACPE accredited both baccalaureate and Doctor of Pharmacy terminal degree program. Today the sole degree is Doctor of Pharmacy.) Graduates of foreign pharmacy degree programs meet the educational requirement if the graduate is able to provide proof of achieving the Foreign Pharmacy Graduate Examination Commission (FPGEC) Certification, which includes passing the Foreign Pharmacy Graduate Equivalency Examination (FPGEE) and the Test of English as a Foreign Language Internet-Based Test (TOEFL iBT) Licensure: Full, current and unrestricted license to practice pharmacy in a State, Territory, Commonwealth of the United States (i.e., Puerto Rico), or the District of Columbia. Exception. Non-licensed pharmacists who otherwise meet the eligibility requirements may be given a temporary appointment at the entry level as a Graduate Pharmacist under the authority of 38 U.S.C. § 7405(c)(2)(B). The appointing official may waive the requirement of licensure for a period not to exceed 2 years for a pharmacist that provides care under the supervision of a licensed pharmacist. For grade levels above the GS-11, the candidate must be licensed. NOTE: Individuals who have or have had multiple licenses and had any such license revoked for professional misconduct, professional incompetence or substandard care, or who surrendered such license after receiving written notice of potential termination of such license by the State for professional misconduct, professional incompetence, or substandard care, are not eligible for appointment to the position unless such revoked or surrendered license is fully restored (38 U.S.C. § 7402(f)). Effective November 30, 1999, this is a requirement for employment. This requirement does not apply to licensed pharmacists on VA rolls as of that date, provided they maintain continuous appointment and a