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Closing Specialist
Mymvw · Marriott's Shadow Ridge
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Are you looking for a place where meaningful moments are made together? W e make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Closing Specialist , you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together. Where great benefits lead to a life fulfilled .
- Competitive Pay
- Medical/Dental/Vision/401K opportunities
- Travel discounts
- Credit Union Membership
- Tuition Reimbursement
- Professional Counseling & Family Support
- Growth and Development Opportunities *Benefit eligibility will vary by position As a Specialist Closing , a typical day will include:
- Answer O wner questions regarding the use of properties and location amenities; make recommendations given the background information obtained on the O wner through discovery.
- Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities.
- Advise Sales team on issues related to ownership contracts (e.g., titles, financing, pre-approval).
- Ensure that signed contract paperwork is accurate and contains all necessary information and documentation.
- Respond to Sales team requests related to contract status, such as additional information required , follow-up needed, or tracking.
- Uses sales techniques that max imize revenue while maintaining existing guest loyalty, including up-selling. Guest Experience and Company Standards
- Welcome and greet guests and anticipate and address their needs.
- Interact with colleagues and guests professionally and promptly.
- Contribute to team goals.
- Always follow company policies and safety procedures. To Become a Closing Specialist :
- Available to work a flexible schedule to include weekends and holidays.
- Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
- Lift/Carry/Push/Pull Items that Weigh up to 10 lbs without assistance .
- Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements. Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.