Apply with hirly
Team Manager | Luxury Travel Sales | Onsite | Cairo
Sutherland · Cairo, Cairo Governorate, Egypt
Upload your resume to see how well you match this job — free, in seconds, no account needed.
Your resume is used only to score it against this job. If you don't create an account, it is deleted within 24 hours.
Sutherland is seeking an experienced Team Manager to join one of our growing Travel programs based onsite in Cairo . We're looking for a leader with a passion for travel along with strong sales leadership experience!  What You’ll Do:
- Lead a team of full-cycle consultative luxury sales consultants 
- Coach, mentor & develop your team to meet & exceed sales/revenue targets.
- Set the path to success by managing performance and service quality to guarantee customer satisfaction
- Establish and maintain communication with clients and/or team members; understand their needs, resolve issues, and meet expectations
- Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations that would impact the bottom line
- Identify the training needs that will equip the staff with fundamental skills and knowledge
- Have a thorough understanding of the various system tools and operational procedures utilized within the program
- Collaborate with stakeholders on a regular basis for changes on promotions and updates
- Conduct all defined and required process compliance and adherence to all team members, partners and third-party providers      What You’ll Need:
- 2+ years of consultative sales leadership experience in travel, ideally with luxury / high-ticket clients (e.g., travel agency, tour operator, hotel, cruise, or airline companies)
- GDS experience will be a plus (Sabre/Amadeus)
- Ability to coach, mentor and develop a team in order to successfully close complex sales and exceed revenue targets (to include up-selling)
- Deep passion for travel and strong destination knowledge with a desire to help others explore the world
- Polished, articulate communicator with emotional intelligence and active listening skills
- Strong organization and high attention to detail to manage multiple journeys simultaneously
- Self-motivated and performance-driven leadership experience 
- Comfortable in a dynamic, fast-paced, collaborative environment All your information will be kept confidential according to EEO guidelines.