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Client Service Consultant

Oldmutual · Accra

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Lets Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description Performs simple clerical duties by applying office procedures including answering calls, managing basic financial transactions and recording, typing or word processing, filing, and other ad-hoc activities to increase efficiency. Responsibilities Administration Conduct data entry into company systems, and file information using established procedures to ensure information is accurate and accessible. Document Management File records or documents as instructed. Document Preparation Input content into standard templates. Also take responsibility for collating materials and photocopying them. Work Scheduling and Allocation Work according to an assigned schedule. Operations Management Carry out operational tasks by following established processes. Involves working within given settings or parameters. Internal Client Relationship Management Exchange information with internal clients by having courteous interactions with them. Operational Compliance Follow a straightforward mandatory procedure to ensure that work is carried out to the required quality standards and/or to ensure adherence to external regulatory codes and internal codes of conduct. Data Collection and Analysis Perform basic data entry tasks. Personal Capability Building Develop and maintain excellent skills by participating in assessment and development planning activities as well as formal and informal training and coaching. na Skills Action Planning, Client Management, Computer Literacy, Database Administration, Desktop Publishing (DTP), Executing Plans, Management Reporting, Network Administration, Numerical Aptitude, Office Systems, Oral Communications, Policies & Procedures, Report Review, Resource Scheduling Competencies Collaborates Communicates Effectively Demonstrates Self-Awareness Drives Results Ensures Accountability Manages Complexity Optimizes Work Processes Organizational Savvy Education Bachelors Degree (B) Closing Date 05 October 2026 , 23:59 The Old Mutual Story!

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