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Specialist - ITSM Major Incident Management
Davies · Pune, Maharashtra, India
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The Specialist
- ITSM Major Incident Management is the global process lead accountable for restoring business-critical technology services rapidly and safely, while minimizing customer, policyholder, colleague and operational impact. Based in Pune, this senior individual contributor will command major incidents across regions, establish a reliable follow-the-sun operating rhythm and own the maturity, control and measurable performance of the Incident Management practice. The role leads through …