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Restoration Supervisor
Servpro9669 · Knoxville, Tennessee
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Join Our Team as a Restoration Supervisor (Crew Chief) Lead. Restore. Make a Difference. Are you ready to step into a leadership role where your work truly matters? We’re looking for a passionate, driven Restoration Supervisor to join our growing team! If you thrive in fast-paced environments, enjoy leading people, and want to build a long-term career with a company that invests in you—this is your opportunity. Why You’ll Love Working With Us
- Supportive, growth-focused culture built on integrity, trust, teamwork, and accountability
- Career advancement opportunities with ongoing training and certifications
- Competitive pay + benefits + performance-based bonuses (Total pay and incentives = $20/hr up to $25 or more)
- Work that makes a real impact , helping people recover from disasters What You’ll Do As a Restoration Supervisor , you’ll lead disaster recovery projects from start to finish—ensuring quality work, satisfied customers, and a motivated crew. Your key responsibilities will include:
- Leading and supervising crews on water, fire, and mold restoration jobs
- Preparing job sites, loading equipment, and ensuring your team is ready for action
- Performing hands-on work including:
- Water extraction
- Demolition and debris removal
- Pack-outs and light construction
- Monitoring drying progress and making daily adjustments using readings and data
- Communicating clearly with customers about processes, timelines, and next steps
- Documenting jobs thoroughly (photos, notes, reports) for insurance purposes
- Ensuring all equipment, vehicles, and materials are properly maintained
- Inspecting completed work, securing approvals, and assisting with payments
- Resolving customer concerns and keeping leadership informed What We’re Looking For We want team players who bring energy, reliability, and a strong work ethic every day. Required:
- On-call availability (rotating schedule)
- Strong communication and customer service skills
- Positive attitude, punctuality, and a willingness to work hard
- Ability to use mobile apps/software for job documentation
- Ability to follow instructions and prioritize tasks
- Clean, professional appearance Preferred (but not required):
- WTR (Water Damage Restoration Technician)
- ASD (Applied Structural Drying Technician) Physical & Work Requirements
- Lift and move up to 70 lbs regularly
- Stand, walk, squat, crawl, and crouch for extended periods
- Work indoors and outdoors in varying conditions
- Ability to wear a respirator when required (must seal properly)
- Strong attention to detail and ability to follow safety procedures Ready to Lead and Grow? This is more than a job—it’s a career path with purpose . You’ll gain valuable skills, lead a team, and help people rebuild when they need it most. Apply today and become part of a company that values your growth and rewards your hard work! All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.