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Client Engagement Intern
Goodera · Bangalore, Karnataka, India
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About Goodera: Goodera is the worldʼs leading employee volunteering platform, powering companies to scale employee volunteering experiences globally through our innovative technology platform and unique operating model. With a presence in over 100 countries and support for 30+ languages, we connect over 500 clients—including 60+ Fortune 500 companies—with meaningful volunteer opportunities tailored to their communities. To date, our impact has reached over 10 million beneficiaries, powered by 1 million+ employee volunteers and a network of 50,000+ nonprofit partners. Growing at 100% year on year, we are backed by top investors including Zoom Ventures, Elevation Capital, Nexus Venture Partners, Omidyar Network, and Ursula Burns. Selected intern's day-to-day responsibilities include:
- Global account support: Assist Global CSMs in managing a portfolio of international clients, ensuring their volunteering goals are met across multiple geographies.
- Global event coordination: Support the planning and execution of virtual and hybrid volunteering events for employees in the US, EMEA, and APAC regions.
- Cross-border liaison: Coordinate with our global network of 50,000+ nonprofits and internal fulfillment teams to ensure localized event delivery.
- Process documentation: Maintain accurate client records and contribute to the creation of 'global playbooks' to standardize customer success processes worldwide.
- Stakeholder communication: Manage day-to-day email communications and follow-ups with international HR and CSR leaders. Requirements:
- Currently pursuing or recently completed a bachelor’s or master’s degree in business, international relations, communications, or a related field
- Availability to commit full-time for a minimum of 6 months
- Exceptional verbal and written English communication skills, with exposure to international communication standards as a plus
- Comfort in working global shift timings from 2 PM to 12 AM
- Proficiency in MS Excel, PowerPoint, and CRM tools
- Basic understanding of Corporate Social Responsibility (CSR) and ESG concepts
- Ability to multitask effectively in a fast-paced, high-growth startup environment Autofill from resume Save time by uploading your resume. (Only PDF or DOCX format supported) Loading...