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Full Life Care - Client Intake Supervisor
Transformingage · Bellevue, WA
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Location: 1 FLC Bellevue 1 1980 112th Avenue NE, Suite 210 11 Bellevue WA 98004 1 This role pays $25.24/hr, with great benefits including Medical, Vision, Dental, excellent PTO, and so much more! We are hiring a Client Intake Supervisor for our Bellevue Location!! Our Client Intake Supervisors:
- Coordinate, handle, and request new client referrals from local and state authorizers; Utilize the AAA referral system to identify prospective new clients; Respond to direct prospective client inquiries
- Coordinate and complete the new client initial assessment and onboarding, including initial client screenings, in person visits, and other assessments.
- Schedule ongoing in-home caregiving services with each new client, and prepare to transfer staffed new clients to a Home Care Supervisor.
- Supervise the delivery of home care services to new clients by the direct service home care staff; Provide feedback, and if necessary, participate in performance improvement planning.
- Collaborate with the Home Care Supervisory and Leadership teams to determine strategies to meet program goals, prepare for warm client handoffs, and support new caregiver staffing endeavors.
- When applicable, participate in Home Care Aide recruiting events, interviews, and new hire orientation.
- Answer and refer telephone calls and emails as needed.
- Perform other duties as assigned. What you need to succeed:
- Associate of Arts degree in social services, home economics, or related field; or relevant experience.
- A minimum of one year of Supervisory experience.
- Experience in a health or social service setting is preferred.
- Must have excellent written and verbal communication skills in English
- Valid driver’s license and automobile insurance verification.
- Completion of a background check, drug screen. Other pre-employment screenings may include physical, TB test, and fingerprinting per state/local guidelines. Physical Requirements Include:
- Must be able to lift 25lbs and support client’s mobility.