Patient Account Rep - Hospital Business Office

Description Patient Account Representative We are seeking a detail-oriented and compassionate Patient Account Representative to join our healthcare team. In this vital role, you will serve as a key point of contact for patients regarding their billing and account inquiries, ensuring a smooth and positive experience while maintaining accurate financial records. If you are organized, customer-focused, and have a strong understanding of healthcare billing processes, we encourage you to apply. Key Responsibilities:

• Manage patient accounts by processing payments, adjustments, and collections accurately and efficiently
• Respond to patient inquiries regarding billing statements, insurance claims, and payment options
• Verify patient insurance coverage and eligibility to facilitate accurate billing
• Collaborate with insurance companies and healthcare providers to resolve billing issues
• Maintain confidentiality of patient information in compliance with HIPAA and other regulations
• Reconcile accounts and prepare reports related to billing and collections
• Assist with billing audits and ensure compliance with healthcare regulations and policies Skills and Qualifications:
• High school diploma or equivalent; associate degree or relevant certification preferred
• Prior experience in medical billing, patient accounts, or healthcare administration
• Strong knowledge of medical billing software and electronic health records (EHR) systems
• Excellent communication and interpersonal skills
• Attention to detail and strong organizational abilities
• Ability to handle sensitive information with discretion and professionalism
• Knowledge of insurance processes, coding, and healthcare regulations Join our dedicated team committed to providing exceptional patient care and financial service. We offer a collaborative work environment, opportunities for professional growth, and comprehensive benefits to support your career development.