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Residential Care Worker - Illawarra - Multiple Locations

Sydneyhealthcare · Wollongong, New South Wales

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Sydney Health & Care Services (SHCS) is hiring Disability Support Workers to join our Residential care team in Supported Independent Living in Wollongong NSW. We have Casual and Part time shifts available: Availability across a 24/7 roster, including morning, afternoon and night is required. Availability for active and sleepover night shifts as needed is essential . Shift durations range from 2hrs

  • 9hrs. We are looking for experience with:
  • Behaviour management
  • Stoma care
  • PEG Feeding
  • Medication administration (including insulin) Behaviours of concern you must be confident supporting: This role may involve supporting participants who can display:
  • self-injurious behaviours (e.g., head hitting, biting)
  • physical aggression (e.g., grabbing, scratching, striking)
  • property damage (e.g., throwing items, slamming doors)
  • absconding/exit-seeking behaviours
  • sensory-seeking and repetitive behaviours
  • personal care/hygiene complexities Key responsibilities
  • Follow BSP strategies consistently (including Green/Yellow/Red response)
  • Use low arousal de-escalation and proactive support strategies
  • Provide personal care, hygiene support, and daily living assistance
  • Medication administration (Webster packs) and PRN processes as authorised
  • Complete clear documentation: shift notes, ABC/behaviour tracking, incident reporting
  • Maintain participant dignity, privacy, and professional boundaries
  • Escalate concerns through the chain: Team Leader → House Coordinator → ROM (after hours via On-Call) What we’re looking for
  • SIL experience and confidence with complex behaviours (highly regarded)
  • Strong documentation skills and ability to follow plans precisely
  • Medication competency (or willingness to complete competency assessment promptly)
  • Calm under pressure, consistent, and respectful communication Essential requirements:
  • NDIS Worker Screening Check (or willingness to obtain immediately)
  • National Police Check
  • First Aid + CPR (current)
  • Must have a reliable car that is insured and have NSW Driver's License (Provisional is acceptable)
  • Minimum Cert IV in Disability / Community Services / Mental Health (or equivalent)
  • Unrestricted Australian work rights
  • No sponsorship provided
  • Two professional references