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Residential Care Worker (High Intensity) - Wollongong
Sydneyhealthcare · Wollongong, New South Wales
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Sydney Health & Care Services (SHCS) is hiring Disability Support Workers to join our Residential care team in Supported Independent Living in Wollongong NSW. We have Casual and Part time shifts available: Availability across a 24/7 roster, including morning, afternoon, and active overnight shifts is essential. Shift duration ranges from 3hrs
- 8hrs. This role requires:
- Experience and confidence in supporting individuals with ASD Level 3 and intellectual disability
- Familiarity with restrictive practices
- Management of high and frequent behaviours of concern Behaviours of concern you must be confident supporting:
- self-injurious behaviours (e.g., head hitting, biting)
- physical aggression (e.g., grabbing, scratching, striking)
- property damage (e.g., throwing items, slamming doors)
- absconding/exit-seeking behaviours
- sensory-seeking and repetitive behaviours
- complex personal care needs (including hygiene and faecal smearing support) Key responsibilities
- Follow BSP strategies consistently (including Green/Yellow/Red response)
- Use low arousal de-escalation and proactive support strategies
- Provide personal care, hygiene support, and daily living assistance
- Medication administration (Webster packs) and PRN processes as authorised
- Complete clear documentation: shift notes, ABC/behaviour tracking, incident reporting
- Maintain participant dignity, privacy, and professional boundaries
- Escalate concerns through the chain: Team Leader → House Coordinator → ROM (after hours via On-Call) What we’re looking for
- SIL experience and confidence with complex behaviours (highly regarded)
- Strong documentation skills and ability to follow plans precisely
- Medication competency (or willingness to complete competency assessment promptly)
- Calm under pressure, consistent, and respectful communication Essential requirements:
- NDIS Worker Screening Check (or willingness to obtain immediately)
- National Police Check
- First Aid + CPR (current)
- Must have a reliable car that is insured and have NSW Driver's License (Provisional is acceptable)
- Minimum Cert IV in Disability / Community Services / Mental Health (or equivalent)
- Unrestricted Australian work rights
- No sponsorship provided
- Two professional references