Student Services Specialist II

Position Title: Student Services Specialist II Job Group: Professional & Scientific Required Minimum Qualifications: Bachelor’s degree and 2 years of related experience Job Description: The Department of Chemical and Biological Engineering (CBE) at Iowa State University is seeking a dedicated individual for the role of Student Services Specialist II. The Student Services Specialist II plays a key role in supporting the academic experience of undergraduate chemical (CHE) and biomedical (BME) engineering students, as well as the accreditation and continuous improvement processes of the department. The primary responsibilities of the Student Services Specialist II will be:

• Supporting CHE and BME undergraduate student advising for orientation, registration, and graduation appointments
• Coordinating the first-year CHE student learning community, including supervising peer mentors
• Supporting the CHE program accreditation and continuous improvement processes
• Advising CHE and BME undergraduate students regarding degree planning, graduation requirements, academic support services, and academic policies
• Referring CHE and BME students to appropriate resources for academic success, counseling, financial aid, career services, study abroad Preferred Qualifications:
• Experience coordinating student programs, such as learning communities
• Experience with Workday Student
• Experience advising postsecondary or high school students
• Experience organizing data and preparing charts in Microsoft Excel About the Department: The College of Engineering is committed to sustaining a positive and productive environment for each individual and for the collective benefit of all. The successful candidate will have effective management and organizational skills, and the ability to communicate effectively. All staff members have a common responsibility to support and sustain our core values. They are expected to interact collegially and maintain the highest standards of integrity and ethical behavior. Additionally, all CBE employees must abide by all departmental policies and procedures, rules and advising expectations outlined by Iowa State University, and FERPA guidelines with respect for the professional, confidential nature of advising undergraduate students. The position will remain open until filled; however, October 9, 2026, is the last day to apply and receive full consideration. Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position. Application Instructions: To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following:
• Resume/Curriculum Vitae
• Letter of Application/Cover Letter Why Choose Iowa State University? Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental, as well as:
• Retirement benefits including defined benefit and defined contribution plans
• Generous vacation, holiday, and sick time and leave plans
• Onsite childcare (Ames, Iowa)
• Life insurance and long-term disability
• Flexible Spending Accounts
• Various voluntary benefits and discounts
• Employee Assistance Program
• Wellbeing program If you have questions regarding this application process, please email [email protected], or call 515-294-4800 or Toll Free: 1-877-477-7485. Appointment Type: Regular Number of Months Employed Per Year: 12 Month Work Period Time Type: Full time Pay Grade: PS806 Original Posting Date: September 25, 2026 Posting Close Date: Job Requisition Number: R19987 Iowa State University does not discriminate on the basis of race, color, age, ethnicity, religion, national origin, pregnancy, sexual orientation, genetic information, sex, marital status, disability, or status as a U.S. Veteran. Inquiries regarding non-discrimination policies may be directed to Office of Equal Opportunity, 2680 Beardshear Hall, 515 Morrill Road, Ames, Iowa 50011, Tel. 515-294-7612, email [email protected] . General ISU compensation information can be found on the University Human Resources website. Please note that this is only a list of ranges and individuals will be paid commensurate with qualifications.