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Production Support (AWS support) Java springbootSQL
Infosys Limited · Hyderabad, Telangana, India
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Key Responsibilities: Key Responsibilities Production Support Incident Management Provide L2 L3 production support for AWS hosted Java Spring Boot applications and SQL based services ensuring high availability and performance Triage incidents analyze symptoms identify impact and drive resolution within SLA timelines using structured troubleshooting approaches Perform root cause analysis RCA for recurring issues and implement preventive actions to reduce incident frequency Application Database T…