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Cost Revenue Analyst

Vapi · San Francisco

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Vapi (/ˈVɑːpi/):

  • Voice AI that resolves, not transfers
  • Powering 1 billion calls for companies like Amazon Ring, Intuit, ServiceTitan, and New York Life
  • Trusted by 1 million developers building the future of voice agents
  • Backed by Peak XV, Bessemer, Kleiner Perkins, M12, Y Combinator, and more with $72M raised
  • Try talking to Vapi now! Cost Revenue Analyst Vapi (/ˈVɑːpi/):
  • Voice AI that resolves, not transfers
  • Powering 1 billion calls for companies like Amazon Ring, Intuit, ServiceTitan, and New York Life
  • Trusted by 1 million developers building the future of voice agents
  • Backed by Peak XV, Bessemer, Kleiner Perkins, M12, Y Combinator, and more with $72M raised Try talking to Vapi now! Why We’re Hiring You'll own cost-of-revenue analysis end to end
  • helping us understand and improve gross margin and unit economics across our usage-based infrastructure. What you'll do 30 Days: Foundation & Discovery
  • Track and analyze COGS / cost of revenue and gross margin : Gain a comprehensive understanding of current margin profiles.
  • Analyze cloud / infrastructure / inference / telephony costs : Deconstruct the primary cost drivers to identify trends, outliers, and initial areas for investigation. 60 Days: Building & Collaboration
  • Build cost-per-minute and cost-per-call models and unit economics : Develop granular models that link infrastructure consumption directly to revenue-generating activity.
  • Partner with Engineering on infrastructure cost optimization : Collaborate on actionable improvements to lower unit costs based on the data models built in the previous month. 90 Days: Strategy & Forecasting
  • Forecast COGS in the operating plan : Apply historical data and efficiency learnings to create accurate, reliable future cost projections.
  • Support gross margin reporting and variance analysis for leadership : Provide executive visibility into margin performance, explaining drivers of variance to inform strategic business decisions. Who You Are
  • 4–8 years in FP&A or cost / financial analysis
  • Comfort with unit economics and analyzing cloud / infrastructure costs
  • Strong Excel / financial modeling skills
  • High attention to detail and comfort working cross-functionally
  • Experience at an infrastructure-heavy or usage-based company a nice to have
  • Familiarity with cloud cost tooling and data / BI tools a nice to have Why Vapi:
  • Generational impact : Build the human interface for every business
  • Ownership culture : 70% of the company are previous founders
  • Kind team : The founders, Jordan and Nikhil, are Canadians
  • Tier-1 Investors : YC, KP seed, Bessemer Series A What We Offer:
  • Real stake : We offer a competitive salary and excellent equity ownership
  • Comprehensive health coverage : medical, dental, and vision plans
  • Team love : We love hanging out, and we do quarterly off sites
  • Flexible time off : take what you need
  • More : catered meals, transportation, gym, and a $10k annual L&D budget
  • Salary Range : $165,000 - $185,000 Vapi is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive team.