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BMS Analyst
Surbanajurong · Mandaluyong City
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Key Responsibilities Document Review (QA)
- Ensure BMS documents are reviewed periodically by Area Experts and Owners
- Ensure documents are free from errors before uploading to the BMS by:
- Liaising with GSS Marketing and Communications Team in proofreading and correcting spelling and grammatical errors
- Reformatting documents to ensure consistency with BMS Instructions
- Proper documentation of changes and revision comments Business Process Review
- Work with area owners and key stakeholders in the review of critical business processes and systems to identify process gaps
- Develop accurate process maps to identify workflows, information dependencies, bottlenecks, decision-making points and client requirements
- Undertake best practice gap analysis and support area owners and key stakeholders in resolving process issues identified by the process review
- Develop necessary documentations, (e.g. procedures, guidelines, working instructions, user guides) using range of sources and tools for process implementation BMS Administration
- Facilitate resolution of BMS-related issues and requests in a timely manner, including but not limited to:
- Document Change Requests
- Access Errors/Requests
- Journal/Article Requests
- Liaise with internal team members or other functional groups to address unresolved issues
- Review any feedback or suggestions by users and forward to the appropriate functional group, as necessary
- Act as the administrator of the following BMS sites: -Audit Site (Audit Programmes, Audit Reports, Issue Notifications) -Client Pre-registered Suppliers Site -Knowledge Portal
- Prepare reports related to the performance of the BMS
- BMS Usage Report -BMS Recent Changes -Audits -Summary of Regional BMS Reports
- Identify and suggest possible improvements on internal processes
- Other tasks related to BMS systems, as required. At Surbana Jurong, we put talent, hard work, teamwork and a fun workplace together to approach problems and solve them creatively and collaboratively. Join us in making a positive impact on the world!