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Quadient Inspire Developer
Infosys · Bangalore, India
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About the job: Join a team where customer communication meets smart automation. In this role, you’ll build and scale high-impact document composition solutions using Quadient Inspire, helping organizations deliver accurate, personalized, and compliant communications across print and digital channels. You’ll collaborate closely with business stakeholders, developers, and QA to translate requirements into reliable templates, workflows, and outputs—while continuously improving performance and maintainability. With an eye for detail and a builder’s mindset, you’ll contribute to modernizing CCM platforms by exploring AI-enabled enhancements such as content optimization, intelligent data handling, and smarter validation. If you enjoy solving complex composition challenges, working in a collaborative environment, and seeing your work directly improve customer experiences at scale, this is a great place to grow and make an impact. Responsibilities Key Responsibilities: Quadient Inspire Development & Scaling
- Design, develop, and enhance document templates and communication journeys using Quadient Inspire for high-volume, scalable delivery.
- Build reusable components, styles, and modular template structures to improve maintainability and speed of delivery.
- Configure and optimize batch and on-demand output generation for print and digital channels while meeting performance SLAs. Integration, Data & Quality
- Integrate data sources and transform input data to support personalized content rendering and accurate output formatting.
- Troubleshoot composition issues, layout defects, data mapping errors, and output inconsistencies; provide root-cause fixes.
- Partner with QA to define test cases, validate output accuracy, and ensure regression coverage for template changes. Collaboration & Delivery Excellence
- Work with stakeholders to clarify requirements, propose template approaches, and estimate effort for enhancements and releases.
- Maintain documentation for templates, components, data mappings, and deployment processes to support team scalability.
- Contribute to continuous improvement by recommending best practices for versioning, template governance, and release readiness. AI-Enabled Enhancements
- Support initiatives that apply AI to improve content quality, validation, and automation within CCM workflows.
- Assist in exploring AI-driven approaches for anomaly detection in output, intelligent content suggestions, and improved data checks. Technical requirements Minimum Qualifications:
- Education: BE, ME, BTECH, MTECH, MCA, MSC, MBA.
- 3–5 years of experience in CCM/document composition with strong hands-on expertise in Quadient Inspire.
- Proven ability to build and scale templates/components for high-volume communications with strong attention to detail.
- Experience troubleshooting template, layout, and data-mapping issues and delivering fixes with quality and speed.
- Working knowledge of AI concepts and ability to support AI-enabled improvements in communication workflows. Education Bachelor of Engineering