CEDA -TMS - ICA - Finance Team - GL/AP/AR/FA/project/grants analysts, close specialist - Senior Associate - Operate

Industry/Sector Not Applicable Specialism Managed Services Management Level Senior Associate Job Description & Summary At PwC, our people in managed services focus on a variety of outsourced solutions and support clients across numerous functions. These individuals help organisations streamline their operations, reduce costs, and improve efficiency by managing key processes and functions on their behalf. They are skilled in project management, technology, and process optimization to deliver high-quality services to clients. Those in managed service management and strategy at PwC will focus on transitioning and running services, along with managing delivery teams, programmes, commercials, performance and delivery risk. Your work will involve the process of continuous improvement and optimising of the managed services process, tools and services. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Respond effectively to the diverse perspectives, needs, and feelings of others.
• Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
• Use critical thinking to break down complex concepts.
• Understand the broader objectives of your project or role and how your work fits into the overall strategy.
• Develop a deeper understanding of the business context and how it is changing.
• Use reflection to develop self awareness, enhance strengths and address development areas.
• Interpret data to inform insights and recommendations. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. Job Title:
• Senior Associate – Financial Systems Analyst (Infor CSF) Line of Service: Managed Services Industry/Sector: Healthcare Specialism: Finance Technology & Operations
• Management Level
• Senior Associate • & Summary
• A career within PwC Managed Services will provide you with the opportunity to support clients in running finance operations and enterprise financial systems at scale, enabling accurate financial reporting, efficient transaction processing, and strong financial controls.
• As a Senior Associate, you will support Infor CloudSuite Financials (CSF) across General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), Fixed Assets (FA), Project Ledger, Grants Management, and Close Management modules for Bassett Health, a US-based healthcare system. This is a Managed Services engagement focused on steady-state operations, SLA-driven support, financial close execution, system stability, and continuous improvement—not implementation or consulting.
• You will work from PwC's India Acceleration Center (India AC), supporting US business hours/shifts as required, and will collaborate with onshore delivery teams and client stakeholders across Finance, HR/Payroll, IT, and clinical operations finance. You will also contribute to transition and knowledge transfer activities from the incumbent vendor, ensuring operational readiness and service continuity. Note to Hiring/TA team: This is a finance systems/technology-enabled operations role, not a pure accounting or bookkeeping position. Candidates must demonstrate both functional finance process knowledge and ERP system proficiency (Infor CSF preferred). The role spans multiple finance sub-functions; ideal candidates will show breadth across at least 3–4 modules (GL, AP, AR, FA, Projects, Grants, Close) with depth in at least 1–2 areas. Responsibilities
• As a Senior Associate, you'll work as part of a team of problem solvers helping clients run complex finance operations. Specific responsibilities include:
• General Ledger (GL) Support
• Provide L2/L3 support for Infor CSF General Ledger module
• Support journal entry processing, allocations, recurring journals, intercompany transactions, and elimination entries
• Perform and maintain chart of accounts (COA) updates, account structures, and dimension/segment configurations
• Support period-end close activities within GL—trial balance validation, suspense account clearing, flux analysis, and close journal preparation
• Troubleshoot GL posting errors, account mapping issues, and sub-ledger-to
• GL reconciliation discrepancies
• Accounts Payable (AP) Support
• Provide L2/L3 support for Infor CSF Accounts Payable module
• Support invoice processing workflows—invoice entry, matching (2-way/3-way), approval routing, and exception handling
• Assist with payment run execution (checks, ACH, wire), payment scheduling, and void/reissue processing
• Maintain vendor master data—new vendor setup, banking updates, tax ID validation, and duplicate management
• Support 1099 processing, AP aging analysis, and AP-to
• GL reconciliations
• Troubleshoot AP workflow errors, payment failures, and integration issues with procurement/purchasing
• Accounts Receivable (AR) Support
• Provide L2/L3 support for Infor CSF Accounts Receivable module
• Support cash receipts processing, application of payments, unapplied cash resolution, and lockbox/remittance handling
• Assist with customer invoicing, credit memos, write-offs, and refund processing
• Maintain customer master data—new customer setup, credit terms, and account maintenance
• Support AR aging reviews, collections follow-up, and AR-to
• GL reconciliations
• Troubleshoot AR posting errors, misapplied payments, and interface discrepancies
• Fixed Assets (FA) Support
• Provide L2/L3 support for Infor CSF Fixed Assets module
• Support asset lifecycle transactions—asset additions (CIP conversions, direct additions), disposals, retirements, transfers, and reclassifications
• Execute and validate depreciation processing (monthly/periodic depreciation runs) and review depreciation schedules for accuracy
• Support asset reconciliations (FA sub-ledger to GL) and physical inventory/audit support
• Maintain asset categories, book configurations, and depreciation methods as needed
• Project Ledger Support
• Provide L2/L3 support for Infor CSF Project Ledger module
• Support project setup and maintenance—project structures, WBS/activity codes, budgets, and billing rules
• Monitor project cost tracking, budget consumption, and cost-to-budget variance analysis
• Assist with project billing cycles, revenue recognition entries, and project-related financial reporting
• Troubleshoot project costing errors, cost allocation issues, and project-to
• GL posting discrepancies
• Grants Management Support
• Provide L2/L3 support for Infor CSF Grants Management module
• Support grant setup and maintenance—grant structures, funding sources, award budgets, and compliance parameters
• Assist with grant billing, drawdown processing, and grant-specific financial reporting (expenditure tracking, budget-to-actual)
• Monitor grant compliance—allowable cost validation, budget ceiling enforcement, and period-of-performance tracking
• Support grant close-out activities and audit evidence preparation for grantor reporting
• Close Management & Close Specialist Responsibilities
• Support and coordinate financial close calendar activities—task assignments, milestone tracking, due date monitoring, and close status reporting
• Execute and track close tasks across GL, AP, AR, FA, Projects, and Grants—ensuring timely completion of reconciliations, accruals, adjustments, and sign-offs
• Support reconciliation workflows—sub