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Business Product Lead – Workforce Management (WFM)
Usyd · Darlington Campus
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- Full-time, fixed term opportunity until December 2026
- Lead the workforce management product vision, target state design and operating model, driving a major enterprise transformation that enhances workforce planning, compliance, operational effectiveness and staff experience across the university through integrated business, process and technology outcomes
- Offering a competitive remuneration package including 17% superannuation About the opportunity Lead the vision, design and delivery of the University’s Workforce Management transformation, shaping an integrated target operating model that strengthens workforce planning, compliance, operational effectiveness and staff experience while ensuring alignment across business processes, governance, data, technology and enterprise-wide strategic outcomes. Your key responsibilities will be to:
- lead the workforce management product vision, target state roadmap and governance framework, ensuring alignment with university priorities, strategic objectives and long-term workforce transformation outcomes
- own the end-to-end design of workforce management capabilities across workforce planning, academic workload allocation, scheduling, time and attendance, compliance and workforce insights, maintaining alignment across business, data and technology requirements
- design and evolve the target operating model, establishing effective governance, decision-making frameworks, business processes, controls and service delivery arrangements that support sustainable organisational change
- provide leadership across workforce management design activities, partnering with hr, academic, digital and ict stakeholders to ensure consistent, integrated and high-quality outcomes across all workstreams
- drive alignment between workforce management and adjacent enterprise capabilities including payroll, hcm, timetabling, curriculum, finance, compliance and strategic workforce planning, managing dependencies and cross-program impacts
- support procurement, solution evaluation, implementation and benefits realisation activities, ensuring design integrity is maintained throughout delivery and that outcomes remain aligned to business objectives, workforce visibility, operational effectiveness and staff experience About you
- postgraduate qualifications in a relevant field, or an equivalent combination of education, training and experience, with a strong foundation in workforce, hr or business transformation environments
- demonstrated experience leading business product, operating model, business architecture or enterprise transformation initiatives, translating strategic objectives into practical and sustainable business outcomes
- strong workforce management and hr domain knowledge, including workforce planning, workload allocation, scheduling, time and attendance, compliance, workforce reporting and organisational design
- proven ability to lead stakeholder co-design and influence senior leaders across complex organisations, balancing enterprise-wide consistency with local operational requirements
- experience working across business, architecture, data, technology, change and delivery teams to develop integrated solutions and align business objectives with technology-enabled transformation
- strong leadership, governance and delivery capability, including oversight of multidisciplinary teams, design assurance, procurement and solution evaluation, cross-program alignment and benefits realisation activities throughout the transformation lifecycle Sponsorship / work rights for Australia You must have unrestricted work rights in Australia for the duration of this employment to be eligible to apply. Visa sponsorship is not available for this appointment. Pre-employment checks and declarations Your employment is conditional upon the successful completion of all pre-employment or background checks required for the role in terms satisfactory to the University. Also, to meet the University’s obligations under the National Higher Education Code to Prevent and Eliminate Gender-Based Violence you will be asked to declare if you have been investigated for, or found to engaged in, sexual harm or gender-based violence in the course of previous employment or in a legal process. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment. EEO statement At the University of Sydney, our shared values are trust, accountability and excellence and we strive to be a place where everyone can thrive. We are committed to creating a University community that thrives through diversity and reflects the wider community that we serve. We deliver on this through our commitment to diversity and inclusion , evidenced by our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People , women , people living with a disability , people from culturally and linguistically diverse backgrounds , and those who identify as LGBTQIA+ . We welcome applications from candidates from all backgrounds. We are proud to be recognised as an Australian Workplace Equality Index (AWEI) Platinum Employer. Find out more about our work on diversity and inclusion . How to apply Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page. For employees of the University or contingent workers, please login into your Workday account and navigate to the Career icon on your Dashboard. Click on USYD Find Jobs and apply. For a confidential discussion about the role, or if you require reasonable adjustment or any documents in alternate formats, please contact Victoria Ford-Rogers Recruitment Operations by email to [email protected] © The University of Sydney The University reserves the right not to proceed with any appointment. Click to view the Position Description for this role. Applications Close Thursday 08 October 2026 11:59 PM