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SAP ARIBA Procure to Pay SME - Support

IBM · Multiple Cities, Mexico

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A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences. As a Package Specialist-SAP SCM, you will design, implement, and maintain SAP Supply Chain Management (SCM) solutions to optimize supply chain operations across industries. You will work closely with business stakeholders to gather requirements and ensure seamless integration with existing SAP systems and third-party systems. Your primary responsibilities will include:

  • Design and Implement Solutions: Design, develop, test, and implement SAP-based supply chain solutions, focusing on successful project delivery and effective integration with clients' existing systems.
  • Configure and Customize Modules: Configure and customize

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modules for processes like warehouse management, global trade, product development, maintenance, quality control, and supply chain collaboration.

  • Collaborate with Stakeholders: Work closely with business stakeholders to gather requirements and ensure seamless integration with existing SAP systems and third-party systems.
  • Troubleshoot Technical Issues: Troubleshoot technical issues and ensure data integrity, accuracy, and security in SAP systems.
  • Stay Updated with New Features: Stay updated with new features and functionalities in

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modules, demonstrating strong technical and analytical skills. We are looking for an SAP Ariba Procure to Pay SME to provide functional support for the end-to-end SAP Ariba and Procure to Pay processes. In this role, you will troubleshoot incidents, identify root causes, support integrations, and work closely with technical and business teams to ensure the smooth operation of SAP Ariba. What will you do? Provide functional support for SAP Ariba Buying and Invoicing, including Invoice Management, Catalogs, APC, and master data integrations. Analyze and resolve Ariba incidents, identifying root causes and providing short- and long-term solutions within the required SLA. Monitor and troubleshoot Ariba interfaces and integrations between Ariba Network, Invoice Management, CIG, and SAP. Work with technical teams to analyze integration issues involving ABAP and CPI (Middleware). Perform ticket triage, identifying whether issues are related to user errors, master data, training needs, system defects, or dependencies with other teams. Collaborate with IT, Operations, Supply Chain, and business teams to resolve issues and prevent recurring incidents. Support SAP releases, HRSP updates, instance refreshes, and regression testing. Design and execute UT, SIT, and UAT test cases, including positive and negative scenarios. Prepare functional specifications for technical teams developing custom integrations and define the necessary test cases. Identify opportunities to improve solutions and make the support process more efficient. Required Skills Strong experience with SAP Ariba and Procure to Pay (P2P) processes. Hands-on experience with Ariba Buying and Invoicing. Experience with Ariba Invoice Management, Catalogs, APC, and master data integrations. Experience troubleshooting SAP Ariba integrations and interfaces. Knowledge of CIG (Cloud Integration Gateway) and/or CPI (Cloud Platform Integration). Experience with incident management, troubleshooting, and root cause analysis. Ability to work effectively with both functional and technical teams. Experience creating functional specifications and test cases. Strong analytical and problem-solving skills.

  • Advanced

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Knowledge: Exposure to advanced features and functionalities in

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modules, including EWM, GTS, PLM, PM, QM, and SNC, with the ability to apply this knowledge to design and implement complex supply chain solutions.

  • Cross-Industry Expertise: Experience working with diverse industries, understanding their unique supply chain challenges, and developing tailored

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solutions to address these needs.

  • Emerging Technology Awareness: Familiarity with emerging technologies and trends in supply chain management, such as artificial intelligence, blockchain, and the Internet of Things (IoT), with the ability to assess their potential impact on

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solutions. Mexico Software Engineering Hybrid Professional Multiple Cities (0390) IBM de Mexico Comercializacion y Servicios

Apply: SAP ARIBA Procure to Pay SME - Support at IBM