Endoscopy Technician / Certified Surgical Technologist

Description White Rock Medical Center is a community-based hospital located near the historic White Rock Lake community, that serves the Dallas, Garland, Mesquite and surrounding areas. We specialize in a wide range of services including comprehensive medical/surgical care, bariatric, cardiology, outpatient and emergency medicine. Our mission is to deliver exceptional healthcare with compassion and excellence. White Rock Medical Center is seeking compassionate, care-minded individuals to join our company and make a difference. As a member of the White Rock Medical Center team, you can advance your skills while working in a supportive and patient focused environment. Apply today! Why join White Rock Medical Center?

• Competitive salary and benefits
• Employee programs and events.
• Paid Time Off and 5 Company Holidays and 2 Floating Holidays.
• Employer paid life insurance.
• Additional voluntary benefits such as STD, LTD, etc. Job Summary The Endoscopy Technician / Certified Surgical Technologist (CST) is a dual-skilled allied healthcare professional responsible for supporting diagnostic and therapeutic gastrointestinal procedures, including colonoscopies, upper endoscopies (EGDs), and advanced therapeutic interventions such as ERCP. Working under the direct supervision of Registered Nurses and attending physicians, this role supports sterile processing, specialized endoscopic equipment management, and direct patient-centered care while maintaining high standards of infection control, patient safety, and procedural efficiency. Position may be full-time, part-time, or per diem based on department needs.

Essential Functions

• Inspect, test, and calibrate flexible and rigid endoscopes, video processors, light sources, insufflators, and electrocautery units before cases begin.
• Prepare sterile instrument trays, supplies, and medications as delegated, using aseptic technique and manufacturer guidelines.
• Rapidly identify and troubleshoot equipment malfunctions to minimize procedural delays and maintain on-time clinical schedules.
• Support gastroenterologists and surgeons during procedures by anticipating needs, passing instruments, operating specialized accessories, and managing suction or specimen retrieval within scope.
• Assist with safe patient positioning, comfort measures, and application of monitoring devices under the guidance of nursing staff.
• Ensure proper collection, labeling, handling, and documentation of tissue biopsies and cytological specimens according to institutional policy.
• Perform immediate bedside pre-cleaning of endoscopes after procedures to prevent organic soil from drying.
• Safely transport scopes to the reprocessing area and perform manual cleaning, leak testing, automated washing, and high-level disinfection (HLD) or sterilization according to manufacturer instructions and infection-control standards.
• Maintain reprocessing and quality-assurance logs, including scope serial numbers, patient identifiers, chemical minimum effective concentrations (MECs), and cycle parameters.
• Greet patients, verify identity and informed consent, provide clear communication and reassurance, and assist with post-anesthesia recovery support as needed.
• Collaborate with nurses, anesthesiologists, physicians, sterile processing personnel, and other members of the care team to maintain a safe and efficient workflow. Knowledge, Skills, and Abilities
• Strong understanding of aseptic technique, infection control standards, sterilization methods, and prevention of microorganism transmission.
• Ability to stand for prolonged periods and lift or transport patients and heavy equipment.
• Meticulous attention to detail and ability to follow step-by-step reprocessing protocols without taking shortcuts.
• Ability to remain calm and focused in high-pressure clinical environments. Behavioral Standards
• Treats everyone as their customer; utilizes scripting and other tools to ensure consistency in customer service; Expresses recognition and shows appreciation to others; fully utilizes AIDET principles; responds quickly to handle requests, complaints, and questions; displays a positive attitude. Communication/Knowledge
• Wears nametag properly; follows dress code policy; answers phone correctly and promptly; is prepared for meetings; meets deadlines; does not participate in gossip; acts ethically and treats others with respect; respects customer’s and co-worker’s time; establishes and maintains effective relationships with customers and co-workers. Requirements Experience
• Experience in an endoscopy, operating room, surgical services, or sterile processing environment preferred.
• Experience with endoscopic equipment, procedure-room setup, or scope reprocessing preferred. Licensure/Certification
• Basic Life Support (BLS) certification through the American Heart Association (AHA) or American Red Cross (ARC) required.
• Certified Surgical Technologist (CST) through NBSTSA preferred.
• Certified Endoscope Reprocessor (CER) or Certified Flexible Endoscope Reprocessor (CFER) through CBSPD or HSPA preferred. Working Conditions / Physical Demands
• Work in hospital endoscopy suites, operating rooms, outpatient ambulatory surgery centers, or specialized gastroenterology settings.
• Exposure to bodily fluids, infectious materials, and chemical disinfectants; appropriate PPE is required.
• Routine early-morning shifts, scheduled weekdays, and rotating call participation may be required based on facility needs.