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Patient Service Rep - UT Primary Care Northshore
University Physicians' Association · Knoxville, TN
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Description University Physicians' Association is seeking qualified applicants for a full-time Patient Service Representative (PSR) for a family physicians office in West Knoxville. Job duties include:
- Greet patients in friendly and timely manner
- Ensure that patients complete necessary forms required for the electronic health record and billing office
- Maintain patient demographic and insurance information; verifies insurance eligibility and collects co-pays
- Ensures good patient flow through practice by timely processing of patients as they arrive at front office
- Answer patient inquiries regarding patient registration information or billing questions
- Refers patient inquiries regarding medical care or treatment to medical assistant or physician
- Schedules patients with appropriate physician
- Document scanning into electronic health record
- Other duties as assigned Full benefit package available, including Medical, Dental, Vision, STD, LTD, Life Insurance, 401k, PTO, and more! Requirements Must have at least 6-months to 1-year of previous medical office experience.