Team Lead _B2C sales Online school

" Lead the team. Own the numbers" Job Title: Team Leader – Admissions & Sales (Online School) ### Organisation: Dreamtime Learning Online School ( Dreamtime Learning Online School is looking for a result-oriented **Team Leader – Admissions & Sales** to drive student enrollments and lead the admissions sales team. This role combines **individual contribution with team leadership**, owning both personal conversions and overall team targets. Candidates must have prior experience in **EdTech or Online School admissions**. --- ## Roles & Responsibilities ### Sales Leadership & Admissions Management * Lead and manage the admissions sales team, ensuring achievement of individual and team targets. * Own the complete admissions pipeline from enquiry generation to final enrollment. * Act as an Individual Contributor (IC) by handling key leads and driving personal conversions. * Set weekly and monthly targets for counsellors and track progress consistently. ### Team Guidance & Performance Monitoring * Monitor daily sales performance, enquiry movement, follow-ups, and conversions. * Review call quality, call flow, pitch effectiveness, and objection-handling techniques. * Conduct daily huddles and weekly performance review meetings. * Coach, mentor, and motivate counsellors to improve productivity and conversion ratios. ### Training & Process Improvement * Train new counsellors on sales process, call pitch, documentation, and enquiry management. * Identify gaps in the sales process and implement improvements to increase efficiency. * Ensure adherence to sales scripts, communication standards, and admission timelines. ### Parent & Stakeholder Management * Handle escalated, high-value, or complex parent interactions professionally. * Build and maintain strong relationships with parents from first contact to enrollment. * Coordinate with Academic, Operations, and Talent teams to ensure smooth onboarding of students. ### Reporting & Data Management * Maintain accurate and up-to-date enquiry, follow-up, and conversion data in trackers/CRM. * Prepare and share daily, weekly, and monthly sales reports with senior management. * Ensure data accuracy for forecasting and decision-making. --- ## Required Skills & Experience * 4 to 6 years of overall experience in sales or admissions. * Minimum 2+ year of experience handling a sales or counselling team. * Mandatory experience in **EdTech, Online School, or Education Admissions**.

• Strong verbal and written communication skills in English.
• Excellent listening, negotiation, and closing skills.
• Proven ability to work under pressure and meet strict targets and deadlines.
• Proficiency in basic Excel (trackers, reports, follow-ups). Interview Process 1️⃣ L1 Interview – Sales Head 2️⃣ Assignment – English Test, Basic Excel Test & Call Pitch 3️⃣ L2 Interview – Sales Head 4️⃣ L3 Interview – Chief Business Officer (CBO) Compensation & Job Details Salary: Up to ₹6 LPA (based on experience and performance) Role Type: Individual Contributor + Team Targets Industry: EdTech / Online School (Mandatory) Joining: Immediate joiners preferred How to Apply Interested candidates can share their updated CV at: 📩 [email protected]