Director, Digital Services

Summary The Library of Congress shares its vast collections of books, manuscripts, photographs, maps, audiovisual materials, and priceless artifacts to cultivate curiosity and spark imagination. We engage, inspire, and inform Congress and the American people with a universal and enduring source of knowledge and creativity. We seek highly talented professionals to join a vibrant and collaborative community. Your work here will have lasting impact on the Library and its users well into the future. Duties This position is located in the Digital Services Directorate (DSD), Discovery and Preservation Services (DPS), Library Collections and Services Group (LCSG). The Director for Digital Services provides a wide range of analytical, technical, managerial, and advisory functions related to the various programs within DPS and the broader LCSG. The Director has overall responsibility for the digitization of Library collections for access and preservation, lifecycle management of digital collections, and metadata workflow development and activities. The Director supports DPS's role as business owner of enterprise-wide systems in support of the Library mission to steward and provide access to the collections. Assignments provide the Director with a wide latitude and considerable responsibility, authority, and discretion in carrying out responsibilities in these areas as well as overall responsibility for improving access to the Library's collections through digitization, digital preservation, and metadata services. The Director works in partnership with service unit leadership, directors, managers, and the Library's infrastructure offices while coordinating and overseeing highly complex and diverse service unit programs. Career Showcase Director, Digital Services Directorate Thursday, October 1, 2026 1:00 p.m. – 2:00 p.m. ET This event will be available on Zoom for Government. Join a live, virtual Career Showcase to learn about an exciting career opportunity directly from senior leaders at the Library of Congress. Simply log on to the link below on Thursday, October 1, at 1:00 p.m. (ET) to learn about the Director, Digital Services Directorate at the Library of Congress. Registration is not required. To participate anonymously, simply identify yourself as "Anonymous2026" when entering the session. Please join the webinar on Zoom>> When: Thursday, October 1, at 1:00 p.m. Eastern Time (US and Canada) Topic: Library of Congress – Career Showcase | Director, Digital Services Directorate Telephone: 1-646-828-7666 Webinar ID: 165 265 5043 Request ADA accommodations five business days in advance at (202) 707-6362 or [email protected]. A recording of the Career Showcase will be available by no later three business days following the event. As Director, Digital Services, you will: Delegate authority for the oversight, administration and operation of the Digital Services Directorate (DSD). Be directly responsible for planning, reviewing, monitoring, and directing programs and operations consistent with the directorate's mission and the Service Unit's goals. Be primarily responsible for the direction and management of large-scale operations, ensuring efficient and effective achievement of specified goals and objectives. Oversee the full range of broad, emerging, and/or critical agency programs or operations required by the service unit. Communicate and work closely and collaboratively with the Deputy Librarian for Library Collections and Services, the Associate Librarian for Discovery and Preservation Services, along with service unit directors, and chiefs on (1) the status of different work activities and efforts (2) the execution of the directorate's broad mission, and (3) the implementation of the DPS Directional Plan, along with LCSG's strategic goals and objectives. Perform the human resource management functions relative to the staff supervised. Establish performance expectations for directorate staff members and clearly communicate the expectations. Serve as the primary advisor on various LCSG and DPS programs and operations, as well as senior staff of the Directorate. Counsel senior management staff and officials at multiple levels of the Library of Congress: senior staff of other Federal, state, and local government agencies; and private sector clients and vendors on Library of Congress matters related to the subject matter area. Advise on the appropriate methods and techniques to use in order to achieve program goals and objectives. Develop, plan, and implement, standard practices, policies and guidelines affecting broad, emerging, and/or critical agency programs, especially those related to technology to acquire, manage, and preserve digital collections and metadata. Establish and maintain effective working relationships with various high-level individuals, including Library officials, infrastructure unit directors, service unit directors, division chiefs, managers, and their staff in order to advance the programs and objectives of the LCSG. The position description number for this position is 390511. The salary range indicated reflects the locality pay adjustments for the Washington, D.C., Metropolitan area. The incumbent of this position will work a Flexitime work schedule. This is a supervisory, non-bargaining unit position. Relocation expenses will not be authorized for the person(s) selected under this vacancy announcement. Qualifications The competencies below are required for this position. Those marked with a double asterisk (**) are considered the most critical competencies for this position. A candidate's resume must show a proven record of accomplishment that clearly demonstrates he or she has: (1) Knowledge of the principles, concepts and techniques of modern librarianship as it relates to new and emerging information technologies**: The successful candidate has applied professional knowledge of library and information management principles, concepts and techniques to manage library functions and envision digital services to support library programs in a research library setting; has knowledge of various format and content needs related to the creation, description, organization, and provision of access to digital collections. Knowledge of and experience with systems, workflows and services that address the following: 1) metadata for digital collections; 2) evaluation of workflows and strategies to organize and make digital content accessible at scale; 3) digitization of cultural heritage collections; and 4) providing leadership for digital content management. (2) Ability to build coalitions and professional networks**: The successful candidate has identified, built and maintained relationships and professional networks to gain support and commitment from scholars and other learners; the publishing and creative community; and colleagues in the library and archival field. This includes: 1) participating in and representing the institution at professional association meetings; 2) working collaboratively with other departments, agencies and organizations to further agency goals and objectives; 3) establishing cordial relationships with donors and potential donors to obtain additions to Library collections; and 4) working with the archival and research library community to identify trends and issues related to the collections and services of the Library. (3) Ability to supervise, develop and lead a cultural heritage workforce**: The successful candidate has supervised and managed a workforce including: 1) establishing realistic yet challenging goals and standards; 2) supplying regular, constructive feedback, mentoring to assist staff in attaining their goals; 3) incorporating active participation of staff in planning, decision making and team building; 4) identifying skills and abilities of staff and any skill gaps in the workforce for current and future needs; 5) providing opportunities for training and career advancement; 6) hiring staff; 7) addressi