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BPO Compliance Senior Associate

NTT America, Inc. · Hyderabad, Telangana, India

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Key Responsibilities: 1. Contractual Compliance Monitoring

  • Review partner contracts for validity (dates, sign-offs), accuracy and operational obligations (SLAs, reporting, data handling, risk controls, performance standards).
  • Maintain a structured tracker of compliance requirements and verify adherence against documented commitments.
  • Monitor compliance status, identify gaps, and track remediation actions until closure.
  • Conduct periodic compliance checks against control policies, documen…