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(Senior) Retention Manager (gn) – Email Marketing | Dutch-speaking | Remote worldwide

OKTOBER · Amsterdam · Belgium +4

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OKTOBER is hiring a Dutch speaking Senior Retention Manager to join us. We're one of the fastest growing Shopify Retention Agencies in the space and brands love us. What you'll do:

  • Own results and relationships for 4–5 high-value Shopify brands (5M+/year), handling the most complex strategic challenges
  • Develop advanced retention strategies and playbooks — writing your own copy and directing creative to make it bang
  • Mentor specialists on the team, contribute to process improvements, and represent OKTOBER in complex client negotiations What we're looking for (non negotiable):
  • 4+ years hands-on Klaviyo experience with agency or 8-figure+ brand background
  • Expert-level retention strategy and full-funnel thinking — not just email metrics
  • A proven relationship builder who operates with strong business acumen and can mentor those around them What you'll get:
  • Competitive salary
  • Generous paid time off
  • Fully remote — work from wherever you do your best work
  • Clear growth path, plus access to all tools, data, courses, and coaches you need to succeed
  • Direct access to founders of the fastest-growing eCommerce brands worldwide and real influence on how we operate as we scale This is for you if:
  • You're a freelancer or agency owner who wants more stability and a team of experts around you
  • You're tired of slow decision-making and want to actually drive strategy This is not for you if:
  • You're looking to get away by doing the bare minimum
  • You need a lot of hand holding throughout the day Speak soon ❤️ 🔥