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Implementation Analyst

Talakunchi Networks · Mumbai, India

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Location: Mumbai Experience Required: 0-2 Years Role Overview The Implementation Analyst will be responsible for end-to-end deployment, configuration, and rollout of product/solution features for clients and internal teams. This role requires strong analytical skills, understanding of business workflows, hands-on implementation experience, and the ability to collaborate with cross-functional teams to ensure smooth and timely delivery. Key Responsibilities 1. Implementation & Deployment

  • Perform end-to-end product implementation for clients, including configuration, setup, and environment readiness.
  • Coordinate with development and infra teams for deployment on UAT & Production environments.
  • Assist in data migration, validation, and testing before go-live.
  • Ensure all features and configurations meet business requirements. 2. Requirement Understanding & Documentation
  • Work closely with business users to gather requirements and translate them into functional specifications.
  • Prepare SOPs, implementation documents, user guides, and release notes.
  • Maintain proper documentation for all configurations and deployments. 3. Testing & Quality Checks
  • Conduct functional testing, integration testing, and validation of deployed modules.
  • Identify defects or gaps and follow up with developers for resolution.
  • Support UAT cycles and assist stakeholders with issue analysis. 4. Client & Stakeholder Coordination
  • Act as the primary contact for clients during the implementation phase.
  • Provide walkthroughs, demos, and training sessions as required.
  • Address queries and ensure timely communication with all stakeholders. 5. Support & Troubleshooting
  • Troubleshoot issues related to configuration, data, or environment.
  • Provide L1/L2 support post-implementation until handover to the support team.
  • Monitor deployment success and ensure all components function as expected.
  • Handle real-time Production issues and provide immediate support to ensure minimal downtime and smooth operations. Skills & Qualifications Technical Skills
  • Hands-on experience with application configuration, deployment, or system implementation.
  • Knowledge of databases (SQL), APIs, and basic debugging.
  • Familiarity with tools like Jira, Postman, Redmine, or similar platforms. Soft Skills
  • Excellent communication & stakeholder management.
  • Strong analytical and problem-solving skills.
  • Ability to work under deadlines and manage multiple tasks simultaneously.
  • Detail-oriented with strong documentation skills. Education
  • Bachelor’s/Master’s degree in Computer Science, Information Technology, Engineering, or related field.