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Product Support Engineer
Universal Software · Ahmedabad, Gujarat, India
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Job Summary We are looking for a Product Support Engineer to provide technical support to customers, troubleshoot product-related issues, conduct product demonstrations, and ensure smooth product usage. The candidate will work closely with Development and QA teams to identify, investigate, and resolve technical issues. Key Responsibilities Provide technical support and troubleshooting for product-related issues. Analyze customer issues and identify root causes. Handle support tickets and ensure…