Senior Workday Functional Specialist

If you are a current Fanshawe College employee, please apply to jobs directly through Workday . Do not apply on the external career page. Interested in growing your career at Fanshawe College? Fanshawe College thrives because of its people. We foster a culture of excellence and see opportunities to turn potential into impact. Leading with empathy, belonging, unity, learning and courage, we guide the learning journey of our students, ensuring they are ready for work and life, today and tomorrow. Working at Fanshawe College Fanshawe College is committed to the principles of hybrid work and may offer this option to employees whose work can be performed in an alternate location, without adverse impact to the operations of the College, inclusive of our Student and Staff experience. Confirmation of hybrid work options available to you will be clarified upon hire and may be subject to change based on the duties required of your position. Successful candidates will be required to perform work within Ontario and must be available to work on campus, as required. Posting Closing Date: October 21, 2026 Campus Location: London, ON Department: WHR1 Workday Sustainment HR Employment Group: Administrative Pay Details: $102,000.00 - $135,660.00 Salary Worker Sub-Type: Regular Time Type: Full time Remote Type: Hybrid Contract End Date: Hours of Work per Week: 37.5 Job Description: Note: This is for 1 Regular Full-Time vacancy. This position is deemed a critical replacement vacancy. Work Mode: Hybrid

• Occasional in-person work at our London, Ontario campus is required Hours : Monday to Friday, 8:30 a.m. to 4:30 p.m. Why this Role is Important Fanshawe College is advancing its digital transformation through the implementation of Workday, a modern cloud-based enterprise platform that is reshaping how we support our employees, finances, and future student services. Having successfully deployed Workday Human Capital Management (HCM), Finance, and Adaptive Planning, the College is now preparing to embark on the next phase of its journey with the implementation of Workday Student. As Workday becomes the foundation of our administrative ecosystem, access to accurate, timely, and actionable data is more important than ever. To support this evolving landscape, Fanshawe has established a dedicated Workday Sustainment Team responsible for optimizing the platform, driving continuous improvement, and enabling data-informed decision-making across the College. Reporting to the Manager, Workday Human Capital Management (HCM), the Senior Workday Functional Specialist
• HCM provides specialized functional and technical expertise in the support, configuration, maintenance, and continuous improvement of the Workday HCM platform, with a primary focus on assigned modules. The Senior Functional Specialist leans on their deep Workday expertise and is responsible for analyzing business requirements, configuring and testing system solutions, supporting Workday releases, troubleshooting system issues, maintaining documentation, and ensuring the integrity, security, and reliability of the Workday portfolio functionality. The incumbent collaborates closely within the Workday team and Information Technology to align cross-functional opportunities. The incumbent works directly with Human Resources and other stakeholders to define requirements and outcomes and deliver sustainable solutions that support operational excellence and strategic priorities. This role supports the ongoing evolution of Workday by identifying opportunities for process improvement, automation, and optimization. The incumbent maintains expertise in Workday's evolving capabilities, including artificial intelligence, machine learning, intelligent automation, and emerging platform innovations, evaluating and implementing approved functionality that enhances operational effectiveness and user experience. A customer-focused approach, balanced with strong business process knowledge and system expertise, is essential to proactively identify opportunities, improve business outcomes, and support the continued development of the Workday Centre of Excellence through governance, knowledge sharing, standardized practices, and continuous improvement initiatives. This position is privy to, responsible for, and entrusted with highly sensitive, proprietary, and confidential information. This includes, but is not limited to, employee data, financial data, budget allocations, workforce planning metrics, organizational design, business configuration details, and core operational processes. Safeguarding the integrity, security, and restricted access of this information is a core expectation of the role. How You’ll Make an Impact Business Transformation, Design, and Configuration
• Lead the functional design, process mapping, and configuration of assigned Workday modules and related business processes to ensure alignment with institutional goals
• Through an analysis of current-state needs and system deficiencies, establish and confirm future operational goals for assigned functional areas; make recommendations on process modifications to improve data accuracy, user experience, and efficiency
• Map end-to-end business processes, identify downstream change impacts for end-users, and provide strategic input into overall project deliverables and workplans
• Participate in implementation and post-go-live activities for assigned functional areas including solution design reviews, configuration workshops, testing activities, knowledge transfer sessions, operational readiness planning, and the progressive transition of responsibilities from implementation resources to sustainment
• Investigate, troubleshoot, and resolve system issues, configuration defects, security concerns, and user-reported incidents
• Analyze business requirements and develop sustainable configuration solutions that align with college objectives
• Analyze proposed changes, enhancements, and operational issues to identify potential impacts across Workday functional areas, engaging appropriate subject matter experts to support solution design, testing, implementation, and issue resolution
• Ensure configuration and solutions activities adhere to governance, documentation, security, and quality standards Business Analysis and Stakeholder Collaboration
• Partner with Human Resources, Information Technology, and business leaders to understand operational requirements and strategic priorities
• Act as the single point of contact to identify, collect, and reconcile business requirements from subject matter experts (SMEs) across HR, Finance, and Student Services to ensure unified data alignment
• Facilitate root-cause analysis and requirements gathering sessions to isolate existing process bottlenecks, translating college operations into clean, sustainable functional specifications
• Provide expert advice regarding Workday functionality, best practices, and solution alternatives
• Support prioritization and evaluation of enhancement requests and operational improvements
• Evaluate business requests and configuration changes for downstream and cross-functional implications, facilitating collaboration with team members, technical resources, and business stakeholders to ensure solutions are aligned, sustainable, and support enterprise objectives Lifecycle Testing, Releases, and Quality Assurance
• Assess the impact of Workday releases and new functionality on supported business processes
• Architect comprehensive end-to-end test scripts, validate results, and coordinate the rapid resolution of system defects, ensuring functional decisions are fully verified by impacted stakeholders.
• Plan, coordinate, and execute system testing activities, including functional integration, and regression testing
• Enable and support Business Outcome Validation with impacted stakeholders
• Support release readiness planning, communication, and implementation activities