Administrative Assistant 2 - Counseling Services Front Desk

The University of Nevada, Reno (UNR) appreciates your interest in employment at our growing institution. We want your application process to go smoothly and quickly. Final applications must be submitted prior to the close of the recruitment. If you need assistance or have questions regarding the application process, please contact our recruitment helpline at (775) 784-1495 or [email protected] . Job Description The University of Nevada, Reno’s Counseling Services is seeking applications for two Administrative Assistant 2 positions.***This position does not provide layoff rights and is contingent upon funding.** The Administrative Assistant 2 provides front desk and administrative support to Counseling Services and serves as a primary point of contact for students seeking services. Responsibilities include answering multi-line phones, scheduling appointments, checking in clients, assisting with urgent and crisis walk-ins, and explaining Counseling Services to students and campus community members. Additional duties include scanning confidential records, data entry, typing and filing documents, maintaining office areas, shredding confidential materials, assisting clinicians with groups and outreach activities, and completing evening office closing procedures. The position requires strict adherence to confidentiality, strong attention to detail, excellent communication and interpersonal skills, and the ability to multitask, prioritize, and work independently in a busy environment. The employee may encounter individuals experiencing emotional distress or mental health crises. Training and staff support are provided.

Per Executive Order

2023-11

All Minimum Qualifications Have Been Waived for This Position Until

December 31, 2026. Please refer to the link for more information: Incumbents possess a degree of knowledge and proficiency sufficient to perform advanced-level work and may provide work direction and training to others. Essential Qualifications

• Graduation from high school or equivalent education and two (2) years of clerical and administrative support experience which included experience in one or more of the following areas: maintaining records and files; preparing a variety of materials using a personal computer or word processor; assisting customers in completing forms and applications; and/or performing secretarial duties in support of professional staff; OR
• One (1) year of experience as an Administrative Assistant I in Nevada State service; OR
• An equivalent combination of education and experience. Preferred Qualifications
• Experience in customer service work and/or reception
• Experience and/or training to work with potentially stressful situations and/or persons in crisis.
• Ability to handle multiple job assignments and strong organizational skills.
• Skill in using Microsoft programs.
• Must be able to multi-task and work well independently and in a group. Schedule The typical work schedule is Monday through Friday from 7:30 a.m. to 4:30 p.m.; this is subject to change based on organizational needs. Compensation Grade Grade 25 (Entry, Step 01 $20.42/hr.) In classified service, salary is in Grade and Step. The Step is determined based on the Nevada Administrative Code. Salary placement above a Step 01 at initial appointment is determined based on the recruitment, the candidate’s qualifications, internal equity and budgets. A request to accelerate salary must be approved by Human Resources and abide by the Nevada Administrative Code. The Perks of PERS Employees are enrolled in The Public Employees’ Retirement System of Nevada (PERS) upon hire. For information on contribution rates, please visit:

Nv Pers

Contribution Rates PERS Plug “I’m so thankful that I followed the path that lead me to a PERS retirement. I was able to retire at age 60 with a paycheck close to my full salary. I watched the solid performance of PERS funds for 25 years. Even in times of a poor economy, PERS kept it together! I’m completely secure and confident that my retirement will always be there for me.” – Robin F.

• Rich retirement plan
• Retirement Calculator Perks of Working at UNR
• Health insurance options including dental and vision
• Health Insurance
• Life insurance, generous annual and sick leave
• Classified Benefits •

E. L.

Wiegand Fitness Center offers annual or semester memberships and spouse/domestic partner membership options. E.L. Wiegand Fitness Center

• Mountain EAP supports employees (and eligible dependents) through life's difficult moments. Mountain EAP is located in Reno and specializes in counseling and advising services for personal or interpersonal issues.
• Staff Employees’ Council (SEC) represents all Classified employees. SEC holds monthly meetings to provide a forum for employees to participate. SEC Grants-in-aid for Classified Employees The University encourages employees to pursue training and educational opportunities available to them through the Nevada System of Higher Education institutions. Tuition is paid in full when Classified employees enroll in a course that can apply toward the completion of a degree or is job-related. Classified Staff Grants-In-Aid Benefit Classified Employee Family Opportunity Program The University offers this program for spouses, domestic partners, and dependents of Classified employees (working at least 50%). The Classified Employee Family Opportunity Program may be used for undergraduate and graduate state-supported courses. Classified Employee Family Opportunity Program Contact Information Adelina Coomler at [email protected] Exempt No Full-Time Equivalent 100.0% Required Attachment(s) Please note, once you submit your application the only attachment/s viewable to you will be the attachment/s to the resume/CV section of the application. Any additional required attachment/s to the cover letter, references, additional documents sections of the application, will not be viewable to you after you submit your application. All uploaded attachment/s will be on the application for the committee to review. To request updates to attachments, prior to the committee review of applications, please contact the candidate helpdesk at [email protected] . Attach the following attachment(s) to your application Resume/CV – (required) List a detailed description of the major duties that you performed as part of each job. You must demonstrate that you qualify for the position and your education and experience must be clearly documented. Cover Letter – (optional) Contact Information for Three Supervisory References – (required) Please make a note if you do not want your present employer contacted unless necessary to determine your qualifications for the position. Please make a note if you do not want your present employer contacted unless necessary to determine your qualifications for the position. Transcripts – (optional) If you have not graduated, please attach your transcripts to receive education credit for classes you have taken. Credit is given for classes relevant to the position. Veteran Interview Consideration – (optional) – To receive interview consideration for veterans and veterans with a service-connected disability, proof is required at the time of application. Please attach proof electronically to your application under the Veteran Document(s) section. (Examples of acceptable documents include DD-214, disability letter from Veteran's Administration, etc). This posting is open until filled Qualified individuals are encouraged to apply immediately. This search will close without notice when a sufficient number of applications are received or a hiring decision has been made. Posting Close Date Note to Applicant A background check will be conducted on the candidate(s) selected for hire. HR will attempt to verify academic credentials upon receipt of hiring documents. If the academic credentials cannot be veri