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Assistant Manager - Travel

Sigmoid · Bengaluru, Karnataka, India

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JD – Asst Manager Travel – Operations Role Overview The Assistant Manager – Corporate Travel & Visa Operations will oversee end-to-end domestic and international travel management, complex visa compliance, vendor relationship management and emergency traveler support. This role requires a hands-on operations leader who can balance seamless travel execution with strict policy enforcement, cost optimization and vendor performance management. Key Responsibilities Travel Coordination

  • Oversee and manage complex, multi-city domestic and international itineraries, executive travel and company events.
  • Drive cost optimization by enforcing corporate travel policy compliance, advance booking windows, and preferred vendor usage.
  • Manage end-to-end flight, hotel and ground transportation and self-booking tools.
  • Serve as the primary escalation point for real-time travel disruptions, flight cancellations, emergency re-routings and duty-of-care incidents. Visa Processing
  • Lead end-to-end global visa processing operations, including US (B1/B2), UK, Schengen, and APAC visas.
  • Maintain deep expertise in global immigration rules, embassy filing procedures, drop-box eligibility and consulate scheduling platforms.
  • Audit and review visa application documentation to ensure 100% compliance and zero error rates before embassy submission.
  • Manage third-party visa facilitators, consulates, and VFS operations to track timelines and expedite urgent applications. Travel Support & Communication
  • Act as one of the primary points of contact for travel-related queries.
  • Provide real-time support during disruptions, cancellations or emergencies.
  • Guide employees on travel policies and best practices. Vendor & Stakeholder Management
  • Manage relationships with travel management companies (TMCs), airlines, hotels, and visa partners.
  • Negotiate favourable commercial terms where applicable.
  • Monitor service levels and escalate performance issues when required. Travel Analytics, Reporting & Excel Expertise
  • Maintain and reconcile monthly AMEX and vendor payments/invoices.
  • Build, maintain and analyze monthly corporate travel MIS dashboards, spend reports, and leakage tracking models.
  • Leverage advanced Excel functions (VLOOKUP/XLOOKUP, Pivot Tables, SUMIFS, Data Validation, Power Query) to reconcile complex flight/hotel booking data against card statements.
  • Identify travel spend trends, booking lead times, policy violation rates, and cost-saving opportunities through structured data analysis. Risk Management
  • Monitor travel advisories and global risk alerts.
  • Advise travellers on safety protocols and documentation requirements.
  • Support duty-of-care responsibilities. Process Improvement
  • Identify opportunities for automation and cost optimization.
  • Contribute to continuous improvement of travel operations and user experience. Key Requirements Experience
  • Minimum 5+ years of hands-on experience in managing end-to-end corporate travel operations and global visa processing within corporate travel desks or leading Travel Management Companies (TMCs). Mandatory Background
  • Proven track record working within corporate travel desks, TMCs, corporate card platforms (e.g., Amex Central/VCC), and consular visa operations. Advanced Excel & Analytical Skills
  • Expertise in MS Excel is required (proficient with XLOOKUP/VLOOKUP, Pivot Tables, conditional formatting, nested logic formulas, data cleaning, and large dataset reconciliations).
  • Knowledge of Power BI or dashboard creation is a plus. Technical Proficiency
  • Hands-on experience with Global Distribution Systems (Sabre, Amadeus) and corporate self-booking tools (SBTs). Visa Expertise
  • Thorough understanding of global visa documentation,

US Mrv

fee workflows, drop-box rules, and consulate interview scheduling. Operational Drive

  • Strong problem-solving, negotiation, and conflict-resolution skills with high attention to detail. Flexibility
  • Willingness to support 24x7 rotational operational escalations during emergency travel disruptions or severe weather events. Note: By submitting your application, you consent to being contacted by our Talent Acquisition team via phone call, email, SMS, WhatsApp, or other communication channels regarding your application and relevant career opportunities.