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CCM-Guntur (Andhra Pradesh)
PHONEPE LIMITED · Vijayawada, Krishna, Andhra Pradesh, India
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Job Description Job Responsibilities Team Leadership and Management: Lead and manage a team of Collection Executives and collaborate with third-party recovery agencies. Provide close supervision, guidance, and support to ensure the team meets its targets. Performance Monitoring: Drive the collections process for your assigned cluster. Monitor and manage key performance indicators (KPIs) such as resolution rates and delinquency buckets to ensure superior client experience and operational efficie…