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Program Manager, Client Success Management
Cnx · MYS Work-at-Home
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Job Title: Program Manager, Client Success Management Job Description Responsible for ensuring client satisfaction and project success. Key Job Functions:
- Project Management
- Effectively manage projects through all phases, with support from team members
- Collaborate effectively with project team members across functions
- Coordinate with and manage the output of vendors/ external partners
- Perform quality control functions on survey/research data, ensuring minimal/no errors
- Drive operational process improvement and innovation
- Client Management
- Proactively provide updates and constantly communicate with clients on program status for continued engagement
- Provide ongoing consultation to clients Contribute to best practice development and download of best practices to clients Location: MYS Work-at-Home Language Requirements: English, Malay (Required) Time Type: Full time