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customer engineer
turbopuffer · US / Canada
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turbopuffer is looking for someone to help our customers succeed. what you'll do:
- debug customer issues, optimize queries
- write examples for our docs
- live in customer slack channels, helping to solve problems
- own customer outcomes must have:
- typist
- you can write well and can explain complex ideas simply
- linux
- you're comfortable in terminals and reading logs
- python or javascript/typescript
- for reproducing issues and building solutions
- human
- you build trust and keep things productive when everything's on fire
- systematic
- you methodically work through problems until you've found the root cause nice to have:
- k8s experience
- vector search or full-text search background
- experience with the major cloud platforms tpuf is hardcore & whimsical. we value:
- overstep > understep
- show > tell
- complexity is earned
- showing up as part of our customer’s team
- making stuff easy to react to