Apply with hirly
Dialer Operations Specialist
Ketto · Mumbai, Maharashtra, India
Upload your resume to see how well you match this job — free, in seconds, no account needed.
Your resume is used only to score it against this job. If you don't create an account, it is deleted within 24 hours.
Already have an account? Sign in to see your saved application
Key Responsibilities Dialer Management – Manage the day-to-day operations of the dialer platform, including configurations, campaigns, users, numbers, and calling rules. Agent Management – Add, remove, and manage agent accounts, extensions, call permissions, and dialer access. Campaign Management – Create and configure calling campaigns based on business requirements, including agent allocation, calling lists, schedules, and campaign rules. Number/DID Management – Manage DIDs and outbound calli…