File Clerk (OA)

Summary The File Clerk is located in located in the Health Information Management Section (HIMS) of Clinical Operations at the Murfreesboro Campus of Tennessee Valley Healthcare System. The HIMS Scanning Unit is transitioning from maintaining paper health records to electronic health records by implementing templates in the Computerized Patient Record System (CPRS) or scanning procedures. Duties The primary duties of this position are to maintain accessible records and provide efficient service for direct and indirect patient care by managing the receipt and scanning of health documents in a timely and accurate manner. This position is responsible for carrying out a variety of health information functions. The incumbent performs duties related to the receipt, intake, scanning, indexing, quality control, destruction, and transfer of health and administrative information. The core duties of this position include but are not limited to: Processes requests for health administrative information presented in person, by mail, fax, or email. Uses current computer technology regarding imaging applications, Personal Computer (PC) fax applications, electronic record tracking system and other electronic databases. Maintains a record request database. Follows current guidelines, Joint Commission standards, laws, and other rules and regulations regarding entering, correcting, deleting, accessing necessary data and shipment of retired records. Pulls and retrieves medical records for other indirect patient care activities i.e., research, quality management, external peer reviews, utilization reviews, etc. Uses medical terminology and medical documents to properly index documents for scanning. Controls all information arriving and leaving the medical records file unit. Protects during performance of the incumbent's official duties, printed and electronic files containing sensitive data under the provisions of the Privacy Act of 1974. Protects data from unauthorized release or from loss, alteration, or unauthorized deletion; and follows applicable law and instructions regarding access to computerized files, access codes, etc. as stated in the Privacy and Information Security Rules of Behavior, which each employee signs. Ensures records received are integrated into Computerized Patient Records System (CPRS) through PC scanning hardware and software. Indexes medical documents/information using Personal Compute (PC) /Computerized Patient Records System (CPRS) application bridges. Interfaces with personal computer (PC) applications as well as numerous VistA and CPRS applications. Performs duties related to the receipt, intake, scanning, indexing, destruction, and transfer of health administrative information. Provides administrative support to members which include: filing medical and administrative documentation, and other special projects deemed appropriate by the Supervisor, File Room. Work Schedule: Monday

• Friday | 7:30

Am Cst

• 4:00

PM Cst

Telework: Ad Hoc Available Virtual: This is not a virtual position. Position Description/PD#: File Clerk (OA)/PD70988A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved. Permanent Change of Station (PCS): Not Authorized Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/08/2026. To qualify for this position at the GS-4 level, you must meet one of the following: GENERAL EXPERIENCE: You must have one year of specialized experience equivalent to at least the next lower grade GS-3 in the normal line of progression for the occupation in the organization. Creditable general experience is defined as: progressively responsible clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of this position. NOTE: Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position, dates of employment, and the number of hours a week spent in each position. OR EDUCATION: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have completed two years of education above the high school level in any field for which high school graduation or the equivalent is the normal prerequisite is creditable for this position. NOTE: Transcripts required. OR COMBINATION: Applicants may also combine education and experience to qualify at this level. You must have a combination of education and general experience to qualify for this position and a combination of general experience and education beyond the first 60 semester hours that is creditable toward meeting the one-year of general experience requirement. One full academic year of study (30 semester hours) beyond the second year is equivalent to 6 months of specialized experience. You must provide transcripts with your application. SKILL REQUIREMENT: In addition to meeting experience or education requirements, applicants for this position must show possession of the following skills, as appropriate. 40 words per minute typing speed For more information on these qualification standards, please visit the United States Office of Personnel Management's website at Education A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: