Elite Sales Ambassador for Luxury Brand -Pune

Job Description Title: Retail Sales Executive Location: Pune (On-site, store-based role) Job Type: Full-time Industry: Retail / Fine Writing Instruments / Corporate Gifting Reporting To: Store Manager / Retail Operations Head Summary: We are seeking experienced and customer-focused professionals to join our team as a Retail Sales Executive in Pune. The company is India’s largest and most definitive destination for fine writing instruments and accessories, and a leader in personalized corporate gifting. This role is responsible for delivering an exceptional in-store customer experience, driving sales performance, and ensuring smooth retail operations. The ideal candidate should be well-groomed, confident in communication, and passionate about achieving sales targets in a retail environment. Responsibilities:

• Manage the delivery of products and services to customers efficiently.
• Create an interactive, engaging, and reassuring in-store experience to build customer confidence and loyalty.
• Follow the prescribed selling process and adhere to standard operating procedures (SOPs) and company policies.
• Maintain store cleanliness, visual merchandising standards, and overall store presentation.
• Utilize time effectively by upgrading communication skills, gaining product and SOP knowledge, and managing stock efficiently.
• Complete operational duties including paperwork, billing processes, and sales reports related to store opening and closing procedures.
• Address customer inquiries regarding product features, pricing, billing, and after-sales support.
• Achieve established sales targets by promoting and selling products and services.
• Handle customer concerns and escalations professionally.
• Work flexible shifts, including evenings, weekends, and public holidays.
• Stand for extended hours (up to 100% of the shift) while assisting customers on the sales floor. Requirements / Qualifications:
• Female candidates only.
• Minimum 1+ year of experience in Retail Sales.
• Must be available to work during retail hours, weekends, and public holidays.
• Well-groomed, highly motivated, target-driven, and passionate about sales.
• Good command of spoken English.
• Strong interpersonal skills and ability to communicate effectively with customers at all levels. Benefits:
• Salary: ₹20,000 – ₹30,000 per month
• Provident Fund (PF)
• ESIC Benefits
• Lucrative performance-based incentives Other Pointers regarding this job:
• Work Location: Pune (On-site, store-based role)
• Age Criteria: As per company norms
• Gender: Female candidates only
• Eligibility: Minimum 1 year of retail sales experience required
• Travel Requirement: Not applicable
• Work Details: Full-time, retail store-based role with rotational shifts including weekends and holidays
• Communication Skills: Must have good spoken English and strong customer interaction skills