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IT&Data Product Analyst P2P
Infosys · Hyderabad, India
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The IT Product Analyst – Procure to Pay (P2P) is responsible for supporting, enhancing, and delivering digital solutions across the end-to-end P2P process. The role ensures optimal performance and continuous improvement of procurement and accounts payable systems, with a strong focus on SAP (ECC/S4) and Coupa platforms. This role acts as a key interface between Business (Procurement, Finance, Operations) and IT, ensuring alignment of system capabilities with business needs, while driving efficiency, compliance, and user experience Responsibilities Product & Service Management
- Own and manage the P2P product backlog in line with business priorities
- Ensure stability, performance, and continuous improvement of P2P solutions
- Support product lifecycle management (enhancements, releases, decommissioning)
- Drive adoption of standard/global solutions across markets Business Partnership
- Act as the primary IT contact for Procurement and Finance stakeholders
- Translate business requirements into functional specifications
- Challenge and standardize processes across entities Application Support & Operations
- Manage incident, problem, and change processes (ITSM framework)
- Ensure SLA adherence and service quality
- Coordinate support activities with internal teams and external partners Continuous Improvement & Transformation
- Identify automation opportunities (e.g., invoice processing, approvals)
- Support digital transformation initiatives in P2P
- Drive data quality and process standardization Project Delivery
- Support delivery of P2P-related projects and enhancements
- Participate in testing cycles (SIT, UAT)
- Ensure proper documentation and knowledge transfer Scope
- Domain: Procure-to-Pay (Sourcing, Purchasing, Invoice Management, Payments)
- Geographical Scope: Global Tools & Technologies •
Sap Ecc
/ SAP S/4HANA o MM (Materials Management) o FI (Accounts Payable) o Integration with procurement and finance processes
- Coupa o Source-to-Contract (S2C) o Procure-to-Pay (P2P) o Supplier management & invoicing
- Supporting Tools[PC2.1][SK2.2] o Service Management: ServiceNow o Data & Reporting: Power BI,
Sap Bw
o Integration: Middleware (e.g., Mulesoft, SAP PI/PO) o Collaboration: Microsoft Teams, Azure DevOps / JIRA (for backlog management) Technical requirements Must Have
- You are experienced in working in product-oriented environment
- You have proven track in IT projects discovery & delivery in cross-function project environment (using Agile and Waterfall methodologies)
- You have experience working with Business on new IT solution designs, including technologies research on the market,
- You have strong understanding of P2P processes and data
- You are accountable, proactive, able to adapt to change and think out-of-the-box
- You have advanced communication and presentation skills to keep clear and transparent picture in minds of Key Stakeholders
- You are fluent in English (spoken and written) Additional responsibilities
- Desired 10 years of total experience with a. 3-5 years’ experience in Product Analysis/Business Analysis roles b. At least 5 years’ experience in
Sap Mm/fi
or Coupa
- Bachelor’s degree in engineering, Information Technology, Business, or related field
- Strong understanding of Order-to-Invoice business processes
- Worked in Global FMCG company Education Bachelor of Engineering