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Supervisory Training Specialist 'LMS' GS-1712-15 FPL GS-15 (FSA only)
Department of Education Headquarters · San Francisco, California, United States
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Summary This position is located in the U.S. Department of Education (ED), Federal Student Aid (FSA). FSA is responsible for managing the student financial assistance programs authorized under Title IV of the Higher Education Act of 1965. These programs provide grant, work-study, and loan funds to students attending college or career school. Duties APPLICATION LIMIT: This vacancy announcement is limited to the first 200 applications received and will close at 11:59PM Eastern Time on the day that we receive the 200th application, or at 11:59PM Eastern Time on the listed closing date, whichever occurs first. We encourage you to read this entire vacancy announcement prior to submitting your application. As a Supervisory Training Specialist 'LMS', GS-1712-15 'LMS', you will be responsible for: Overseeing FSA's Learning Management System (LMS) including governance, procedure development, platform configuration, integrations, and alignment with FSA training and compliance objectives. Setting organizational direction. Planning, assigning work, and supervising staff. Managing performance, providing feedback, and setting development targets. Conducting training needs analysis to identify skill gaps and align development with organizational goals. Fostering a high-performance, service-oriented environment. Overseeing design, development, and delivery of courses within the LMS; ensuring instructional integrity, adult learning principles, and Section 508 accessibility compliance. Directing LMS analytics, reporting, and attendance records; using data to evaluate program effectiveness, support compliance, and drive improvements. Coordinating with program offices, IT security, and external partners; communicating system changes and training initiatives; leading working groups to meet stakeholder needs. Qualifications You must meet all qualification requirements within 30 days of the closing date of this vacancy announcement. If you are a current federal employee, you must meet all time-in-grade and time-after competitive appointment qualifications within 30 days of the closing date of this vacancy announcement. To verify that you meet these requirements, we will review your responses to the core eligibility questions on the occupational questionnaire, as well as your submitted resume and required documents. To make an accurate determination, you will need to include on your resume your federal position title, pay plan, occupational series, grade level, agency, dates for which you held the grade level (stated as MM/YYYY to MM/YYYY,
Or Mm/yyyy
to PRESENT), and total hours worked per week. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Minimum Qualification Requirements You may meet the minimum qualifications for the GS-15, if you possess the specialize experience. Specialized Experience for the GS-15 One year of experience in either federal or non-federal service that is equivalent to at least a GS-14 performing two (2) out of three (3) of the following duties or work assignments: 1. Experience analyzing, interpreting, and implementing (Federal Student Aid) Title
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Program requirements relating to institutional compliance and monitoring activities. 2. Experience identifying procedural problems in Title IV administrations through qualitative and quantitative analysis, evaluating workflow effectiveness and efficiency to recommend and improve operational performance, streamline processes, and enhance program outcomes. 3. Experience training financial aid professionals in person and/or virtually. Knowledge, Skills, and Abilities (KSAs) The quality of your experience will be measured by the extent to which you possess the following knowledge, skills and abilities (KSAs). You do not need to provide separate narrative responses to these KSAs, as they will be measured by your responses to the occupational questionnaire (you may preview the occupational questionnaire by clicking the link at the end of the Evaluations section of this vacancy announcement). 1. Knowledge of enterprise LMS platforms and standards (e.g., SCORM/xAPI) and governance practices to translate organizational training needs into system capabilities. 2. Skill in leadership or supervision and workforce development. 3. Skill in instructional systems design and e-learning accessibility standards to produce high-quality training. 4. Skill in analyzing data and dashboards to generate actionable insights to inform training strategy. 5. Ability to communicate complex technical training concepts to diverse audiences and build collaborative relationships. Education Education Requirements: Undergraduate and Graduate Education: Major study -- education or a subject area related to the position to be filled or Experience that demonstrated a practical knowledge of the subject area of the position and of the methods and techniques of instruction. Examples of qualifying specialized experience include: Teaching or instructing in an adult education program, secondary school, college, military installation, or industrial establishment in the appropriate field(s). Supervising or administering a training program. Development or review of training/course materials, aids, devices, etc., and evaluation of training results. Work in the occupation or subject-matter field of the position to be filled that required training or instructing others on a regular basis. Education cannot be substituted for experience for this position and grade level. Foreign Education: Education completed in foreign colleges or universities may be used to meet education requirements if you can show that the foreign education is comparable to that received in an accredited educational institution in the United States. It is your responsibility to provide such evidence when applying. If you are using foreign education to meet qualification requirements, you must submit a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, please click Foreign Education.