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Production Support(java springbootAWS)
Infosys Limited · Hyderabad, Telangana, India
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Key Responsibilities: Key Responsibilities Production Stability Incident Management Own L2 L3 production support for Java Spring Boot services ensuring high availability and rapid recovery Triage incidents perform impact analysis coordinate war rooms and drive timely resolution within SLAs Conduct root cause analysis RCA and implement corrective and preventive actions to reduce recurring issues Application Platform Troubleshooting Diagnose issues across application API and infrastructure layers…