Apply with hirly
Patient Service Representative 1 - MMF Family Medicine EDH
Marshallmedical · El Dorado Hills, CA
Upload your resume to see how well you match this job — free, in seconds, no account needed.
Your resume is used only to score it against this job. If you don't create an account, it is deleted within 24 hours.
Already have an account? Sign in to see your saved application
Department: TCW Admin
- EDH Shift: Primarily Days (United States of America) Employee Type: Regular Per Diem Type (if applicable): Minimum Pay Range: $21.00 - $24.15 Job Description: New El Dorado Hills Clinic! Job Description
Position Summary
The Patient Service Representative 1 offers administrative support to both patients and clinicians under the guidance of the Practice Director. Serving as the first point of contact for patients, families, and external parties, this role requires excellent communication and customer service skills. Responsibilities include patient registration, scheduling, addressing billing inquiries, and managing phone calls. This position also provides daily clerical support to the clinic and may assist in orienting new staff or support other departments when necessary.
Position Qualifications
Education/Licensure/Certification:
- High School Diploma or GED Knowledge:
- Basic medical terminology, insurance billing, and computer familiarity is preferred.
- Customer service experience preferred. Skills:
- Detail oriented. ·Effective interpersonal, communication, and organizational skills. ·Basic office equipment familiarity. ·Ability to work in a fast-paced environment with frequent interruptions. ·Maintaining a positive disposition at all times is required.
- Comfortable with regularly verifying and processing insurance eligibility and obtaining authorization requests, including verifying personal credentials with external partners to obtain this information (e.g., ID.me for identity verification for VA insurance coordination).