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Customer Support Agent
United HR Solutions Pvt. Ltd. · Mumbai, Maharashtra, India
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Our client is a reputed organization in the wellness and fitness industry, focused on holistic health, nutrition, and employee well-being. Designation: Customer Support Agent Location: Mumbai (Remote) Key Responsibilities: Manage and maintain lead data, allocation, referrals, and CRM updates. Coordinate client onboarding and PDMR completion for seamless program initiation. Handle CRM-related issues by coordinating with the IT team. Process refunds, program transfers, and ensure accurate backend…