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Customer Support Associate
Artech Infosystems Private Limited · Hyderabad, Telangana, India
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--- Position Details Role: Customer Service Representative – Chat Support Location: Hyderabad Employment Type: Contract (6 Months) Work Mode: 100% Work From Office Shift: Night Shift & Rotational Week Offs --- Job Responsibilities
- Handle customer queries through chat support platforms.
- Provide timely and accurate resolutions to customer concerns.
- Maintain customer satisfaction and quality standards.
- Manage multiple chat conversations simultaneously.
- Document customer interactions accurately in internal systems.
- Follow company processes and compliance guidelines. Experience
- Freshers to 2 Years Skills Required
- Excellent written communication skills
- Good typing speed and accuracy
- Basic computer knowledge
- Customer-focused approach
- Ability to work in a fast-paced environment Skills: Communication Skills, Computer Knowledge, Typing Speed Experience: 0.00-2.00 Years