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Customer Support Associate

Artech Infosystems Private Limited · Hyderabad, Telangana, India

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--- Position Details Role: Customer Service Representative – Chat Support Location: Hyderabad Employment Type: Contract (6 Months) Work Mode: 100% Work From Office Shift: Night Shift & Rotational Week Offs --- Job Responsibilities

  • Handle customer queries through chat support platforms.
  • Provide timely and accurate resolutions to customer concerns.
  • Maintain customer satisfaction and quality standards.
  • Manage multiple chat conversations simultaneously.
  • Document customer interactions accurately in internal systems.
  • Follow company processes and compliance guidelines. Experience
  • Freshers to 2 Years Skills Required
  • Excellent written communication skills
  • Good typing speed and accuracy
  • Basic computer knowledge
  • Customer-focused approach
  • Ability to work in a fast-paced environment Skills: Communication Skills, Computer Knowledge, Typing Speed Experience: 0.00-2.00 Years