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Application Support Analyst

Infosys · Bangalore, India

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Responsibilities A day in the life of an Infoscion

  • As part of the Infosys delivery team, your primary role would be to interface with the client for quality assurance, issue resolution and ensuring high customer satisfaction.
  • You will understand requirements, create and review designs, validate the architecture and ensure high levels of service offerings to clients in the technology domain.
  • You will participate in project estimation, provide inputs for solution delivery, conduct technical risk planning, perform code reviews and unit test plan Technical requirements Primary skills:Application Support->Application Support-SQL(App Support-SQL),Application Support->Application Support-Unix(App Support-Unix),Java,Mainframes Additional responsibilities Knowledge of more than one technology
  • Basics of Architecture and Design fundamentals
  • Knowledge of Testing tools
  • Knowledge of agile methodologies
  • Understanding of Project life cycle activities on development and maintenance projects
  • Understanding of one or more Estimation methodologies, Knowledge of Quality processes
  • Basics of business domain to understand the business requirements
  • Analytical abilities, Strong Technical Skills, Good communication skills
  • Good understanding of the technology and domain
  • Ability to demonstrate a sound understanding of software quality assurance principles, SOLID design principles and modelling methods
  • Awareness of latest technologies and trends
  • Excellent problem solving, analytical and debugging skills Education Bachelor of Engineering