Associate Vice Chancellor, Academic Operations

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com , then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System will also view open positions and apply within Workday by searching for “Find Jobs for Students”. All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page. Closing Date: Type of Position: Professional Staff

• Project/Program Administration Workstudy Position: No Job Type: Regular Work Shift: Sponsorship Available: No Institution Name: University of Arkansas Grantham As an employer, the University of Arkansas Grantham offers a remote work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5
• 10% of employee salary. Below you will find the details for the position including any supplementary documentation and questions, you should review before applying for the opening. If you need assistance with the application process, or if you are a person with a disability who would like to request a reasonable accommodation related to the application process, please contact the Department of Human Resources at [email protected]. For general application assistance or if you have questions about a job posting, please contact Human Resources at [email protected]. Department: General Academics Department's Website: Summary of Job Duties: The University of Arkansas Grantham is looking for a REMOTE Associate Vice Chancellor, Academic Operations in the following states: AL, AR, AZ, DE, FL, GA, KS, IA, ID, IN, KY, LA, MD, MI, MO, MS, NC, NE, NJ, OH, OK, SC, TN, TX, UT, VA, VT, WI and WY. Please only apply if you are able to live and work full-time in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift. POSITION DESCRIPTION: The Associate Vice Chancellor, Academic Operations provides leadership for the operational infrastructure of the academic division. This position oversees Academic Operations, Faculty Managers and the Education Technology areas. This role translates strategic academic vision into scalable operational systems, administrative compliance, and academic technology. This position ensures UA Grantham maintains and further develops processes that enable efficiency and effectiveness. The Associate Vice Chancellor, Academic Operations is responsible for the execution of innovative, impactful processes and moving forward projects.

Key Job

RESPONSIBILITIES: 60%

• Operational Management
• Establish and oversee academic operations to establish consistency, scalability, and operational efficiency
• Ensure the execution of strategic academic projects and educational technology initiatives in a compliant and timely manner
• Ensure operational integrity, workflow optimization, and high-quality service delivery across the Academic Operations, Faculty Management, and Education Technology teams
• Develop and maintain academic operational workflows and continuous process improvements to support institutional growth.
• Other duties as assigned 20%
• People Management
• Define team priorities, deliverables, timelines, and performance standards
• Ensure direct reports have well-defined responsibilities, documented procedures, and required resources
• Manage performance using metrics, clear expectations, and standardized policy application
• Provide training, tools, and clear processes while monitoring progress and adjusting resources as needed 15%
• Stakeholder Engagement
• Coordinate with the academic team and other stakeholders to ensure efficient faculty management and operational alignment across academics
• Collaborate effectively with university leadership and cross-functional administrative units to streamline operational workflows, eliminate process bottlenecks, and advance strategic academic priorities
• Maintain relationships and interact with higher education partners to drive technological innovation and operational excellence. 5%
• Continuous Learning and Development
• Continuously update skills and knowledge through required training
• Seek feedback and opportunities for growth to enhance expertise and effectiveness Qualifications: EDUCATION:
• Master’s degree required; Doctorate in Education, Higher Education Administration or a related field preferred WORK EXPERIENCE:
• Minimum of 7 – 10 years of experience in higher education; at least 7 years in a leadership role
• Experience managing a team in a remote environment preferred SKILLS:
• Demonstrated experience in higher education academic operations, instructional design strategies, and faculty development frameworks.
• Strong understanding of online education, including best practices in online teaching and learning.
• Ability to analyze operational metrics to drive efficiency and optimize resource allocation.
• Demonstrated skill in managing complex, multi-phase academic projects and guiding teams through organizational changes.
• Basic operational budget management, resource forecasting, and risk-mitigation skills within an academic environment.
• Excellent oral, written, and interpersonal communication skills, with the ability to articulate operational strategies across all institutional levels.
• Proven collaborative track record of leading, mentoring, and building consensus within diverse, geographically distributed teams.
• Strong talent development skills with the proven ability to train staff, drive high performance toward shared goals, and directly address difficult performance conversations.
• Familiarity with accreditation processes and regulatory requirements in higher education.
• High emotional intelligence (EQ) paired with a resourceful, analytical approach to conflict resolution and operational decision-making.
• Ability to interact and effectively communicate with all levels of staff and leadership.
• Computer skills, including Microsoft Office Suite, required
• Research skills required
• Excellent verbal and written communication skills.
• Language Skills : Able to read, analyze, and interpret common journals and legal documents. Able to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Able to effectively present information to executive management, faculty, staff, and/or students.
• Mathematical Skill : Able to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Reasoning Ability: Able to define problems, collect data, establish facts, and draw valid conclusions. Ability to present facts to faculty for departmental response. Able to deal with a variety of information presented in oral or written formats. Able to deal with non-verbal behavior in assisting with problem resolution.
• Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Frequently required to use hand to finger, handle, or feel (including the use of computer keyboards) and talk or hear (including the use of a telephone and computer).
• Occasionally required to walk, stand, and make presentations
• This posit