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Sr HR Operations Specialist (Malaysia, Singapore, Philippines & Indonesia) - 6 Months Contractor

Ferring · Kuala Lumpur, Malaysia

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Job Description: Key accountabilities People operations excellence

  • Coordinate core employee lifecycle processes, including recruitment support, onboarding, employee changes, leave, benefits and offboarding.
  • Ensure accurate and timely HR administration, people data, documentation and payroll coordination across the supported countries.
  • Maintain clear local processes and appropriate controls in line with company policies, confidentiality requirements and local practices.
  • Work with payroll, benefits and other service providers to resolve operational issues and maintain business continuity. Local leadership and team support
  • Build strong relationships with local leadership teams and provide practical HR support aligned with business priorities.
  • Help leaders communicate people’s initiatives clearly and maintain employee connection during periods of change or transition.
  • Bring local employee insights to the regional HR team and support effective implementation of regional and global programs. Culture, engagement and employee experience
  • Partner with local leaders and teams to strengthen an inclusive, collaborative and high-performing workplace culture.
  • Plan and coordinate employee engagement, recognition, wellbeing, communication and team-connection initiatives.
  • Act as an accessible and trusted HR contact for employees and managers, listening to feedback and helping address workplace needs.
  • Create welcoming and consistent employee experience across onboarding, key employee moments and organizational changes. Experience and capabilities
  • At least 5 years relevant experience in HR operations, employee experience or generalist HR support, preferably across more than one Southeast Asian market.
  • Strong relationship-building and communication skills, with the confidence to engage employees, managers and local leadership teams.
  • Practical knowledge of employee lifecycle processes, HR administration and payroll coordination.
  • Experience supporting employee engagement, internal communication or culture-building activities.
  • Strong organization, judgment and attention to detail, with the ability to manage competing priorities independently.
  • Comfort working with HR systems and employee data; Workday experience is an advantage.
  • Experience in pharmaceutical industry is an advantage.
  • Fluent in English and Malaysian Malay, other foreign language literacy is a plus. Location: Ferring Malaysia