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Delivery Team Assistant
Claritycx · Riga, Riga
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Requirements
- Strong Excel skills and confidence working with spreadsheets, databases, and large amounts of data.
- Good analytical skills, with the ability to review, organize, interpret, and identify inconsistencies or trends in data.
- Exceptional attention to detail and accuracy, particularly when working with reports, documentation, and data.
- Strong organizational and time-management skills, with the ability to manage multiple tasks in parallel, prioritize effectively, and follow up with others to ensure deadlines are met.
- Strong communication and coordination skills, with the ability to work effectively with different stakeholders and keep information organized and up to date.
- Fluent English, as English is the primary language of communication in this role.
- Proactive and reliable approach, with the ability to work independently, identify what needs to be done, and follow tasks through to completion. Nice to have
- Previous experience in an IT or consulting company.
- Basic understanding of project management principles and processes.
- Experience working with project-related data, reports, or documentation.
- Familiarity with tools such as Jira, Confluence, SharePoint, or similar project management/collaboration platforms. Responsibilities Projects and time tracking:
- Register projects and project participants in our project management system.
- Monitor timely timesheet completion across the team.
- Ensure Project Managers approve logged time on schedule.
- Reconcile registered time against client-billed time.
- Track key deadlines (time approval, period closing, etc.) and follow up with Team and Project Managers to keep them on schedule.
- Identify and escalate data discrepancies such as time mismatches or unregistered participants. Records and documentation:
- Keep consultant profiles current, accurately reflecting recent projects and experience.
- Manage document handover and maintain registers, such as signed contracts at project kickoff. Team and commercial support:
- Handle Capability Managers' requests on team cost monitoring, working with financial and commercial data on teams and projects.
- Support Capability Managers with organizational tasks: preparing reports, maintaining registers, and coordinating internal team communication.
- Facilitate meetings and track agreed action points. Cross-functional collaboration:
- Support hiring by drafting job postings and working closely with HR on recruitment.
- Collaborate with Sales on the handover of projects to Delivery.
- Contribute to developing and improving company policies, and help ensure they're followed.