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Support Analyst II (ServiceNow Support)
atkinsrealis · Bangalore, Karnataka, India
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Overview The ServiceNow Support Analyst is responsible for providing functional and operational support for the ServiceNow platform, with a focus on IT Service Management (ITSM) and HR Service Delivery (HRSD) modules. The role ensures stable and efficient service delivery, supports business users, manages incidents and requests, participates in platform enhancements, and contributes to continuous improvement initiatives across HR and IT processes. The analyst will work closely with IT, HR, busi…