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Patient Service Coordinator I - Floater
CLS Health PLLC · Webster, TX
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Description About CLS Health CLS Health is a growing healthcare system in Houston, Texas that is taking a different approach to healthcare. We are a physician-led healthcare group that focuses on providing patients with holistic, multispecialty care. We're a dynamic team on a mission to provide better healthcare options for Houstonians! We are Looking for : The Patient Service Coordinator I is responsible for coordinating clerical and medical activities within a clinical setting, ensuring efficient patient flow and a high-quality patient experience. This role provides technical, supportive, and developmentally appropriate patient care while upholding CLS Core Values and maintaining strict compliance with HIPAA confidentiality standards. The Patient Service Coordinator I also assists medical personnel with various administrative and clinical support tasks to enhance patient care services. Duties/Responsibilities:
- Maintain confidentiality and provide high-level customer service.
- Schedule appointments and assist with patient flow in the clinic.
- Pre-register patients and verify accounts and insurance.
- Answer calls, document interactions, and communicate with healthcare providers.
- Assist with check in and check out duties.
- Assist with follow-up care, appointment scheduling, and provide visit summaries.
- Maintain a clean and safe environment and manage medical records.
- Support medical personnel with clerical tasks and participate in quality improvement initiatives.
- Perform other related duties as assigned. Benefits: 401(k) 401(k) matching Dental Insurance Disability insurance Health insurance Life insurance Paid time off Vision insurance Requirements
- High school diploma or equivalent; additional education in healthcare administration is a plus.
- Proven experience in a healthcare environment.
- Strong communication skills and ability to maintain professionalism.
- Proficiency in using electronic medical records (EMR) systems- ECW is preferred.
- Ability to work independently and under pressure.
- Strong organizational and multitasking skills.