Finance Transformation Senior Manager, Business Performance Improvement

Job Requisition

Finance Transformation Senior Manager, Business Performance Improvement

Location London Additional Locations Job Description

You Belong Here The Protiviti Career provides opportunity to learn, inspire, and advance within a collaborative and inclusive culture. We hire curious individuals for whom learning is a passion. We lean into our mission: We Care. We Collaborate. We Deliver. At every level, we champion leaders who live our values of integrity, inclusion, innovation, and commitment to success. Imagining our work as a journey, we believe integrity guides our way, inclusion moves us forward together, innovation creates new destinations, and our commitment to success empowers us to deliver on our vision to be the most trusted global consulting firm. Where We Need You: Protiviti’s Business Performance Improvement practice specialises in helping organisations enhance operational efficiency, optimise processes, and achieve better financial outcomes. We support our clients with finance, operational and technology transformation, intelligent automation, and people and change management . From process tweaks to major organisational structure optimisation, back office to external reporting, cost reduction to working capital issues, we apply innovation, collaboration, and technology acumen to bring best-in-class solutions to your problems. What You Can Expect: As a Senior Manager in our Finance Transformation practice, you will take ownership of the full delivery lifecycle across multiple concurrent client engagements, holding accountability for commercial outcomes, client satisfaction, and quality of output. You will manage relationships at CFO and Finance Director level, lead and develop a team of Managers, Senior Consultants, and Consultants, and play an active role in growing the practice through business development and thought leadership. You will work across a diverse client base spanning PE-backed businesses, mid-market and FTSE-listed corporates, and large organisations in financial services, real estate, energy, and professional services. This is a senior client-facing role that demands both deep techni cal credibility in Finance Transformation and the commercial instinct to identify and develop opportunities alongside delivering them. The work You will lead the design and delivery of engagements across a range of Finance Transformation projects, including:

• Shared services centre (SSC) transitions and outsourcing readiness, including process standardisation, roles and responsibilities design, and go-live support
• Finance target operating model design, covering people, process, technology, data, and controls across P2P, O2C, and R2R
• Finance process optimisation and efficiency reviews, including current-state diagnostics, gap analysis, and improvement roadmaps
• FP&A and performance reporting transformation, including planning process redesign, management information improvement, and budgeting and forecasting optimisation
• Automation and technology enablement, including RPA business case development, process mining, and ERP-adjacent transformation
• AI in Finance assessments and implementation readiness, including u se case prioritisation and business case development, finance copilot readiness, agentic automation opportunity assessment, and AI governance and controls design within a finance function context
• Finance function benchmarking and maturity assessments against industry best practice
• Post-acquisition finance integration and carve-out support, particularly relevant to our PE-backed client base Key responsibilities: Delivery and client management
• Own the full delivery of multiple concurrent Finance Transformation e ngagements, with accountability for scope, budget, timeline, and quality of output
• Serve as the lead client relationship holder at CFO and Finance Director level, maintaining trusted senior relationships throughout and beyond the engagement lifecycle
• Oversee engagement governance including project plans, status reporting, risk and issue logs, and client steering updates, escalating and resolving issues as they arise
• Lead and review the design of target operating models, process improvement programmes, and future-state recommendations across finance functions
• Review and quality-assure all client deliverables including findings reports, roadmaps, business cases, and proposals, ensuring outputs meet the standard expected of a senior Protiviti engagement
• Identify and clearly articulate opportunities for process improvement, automation, and technology enablement, with evidence of outcomes delivered in comparable environments
• Lead client conversations on emerging technology and AI in Finance, helping senior stakeho lders understand the opportunity landscape, prioritise use cases, and develop a credible path to implementation
• Lead workshops and senior client sessions, facilitating complex or contentious discussions with confidence and credibility People and team
• Lead, manage, and develop a team of Managers, Senior Consultants, and Consultants across active engagements, providing structured feedback, coaching, and development opportunities
• Take an active role in the broader development of the BPI team, including contributing to training, internal knowledge sharing, and practice-building initiatives
• Support the recruitment and onboarding of new team members as the practice grows Business development
• Lead the development of proposals and bid materials for new and existing client opportunities, working closely with Managing Directors to shape the commercial offer
• Develop and maintain an active professional network within the UK Finance Transformation market, converting relationships into pipeline over time
• Identify opportu nities to expand Protiviti's footprint with existing clients across the BPI and broader firm service offering
• Contribute to Protiviti thought leadership, white papers, and market-facing materials in the Finance Transformation space
• Support Managing Directors in managing key client relationships and driving revenue growth across the practice Do Your Talents Include the Following?
• Significant experience in Finance Transformation, Finance Change, or a closely related consulting environment, with a demonstrated track record of owning and delivering complex engagements independently
• Deep working knowledge of P2P, O2C, and R2R, with the ability to lead diagnostic, design, and implementation workstreams across each
• Proven experience managing senior client relationships at CFO or Finance Director level, with the credibility to challenge and advise at that level
• Experience managing and developing teams in a consulting or client-facing environment, including Managers and below
• A demonstrable network in the UK Finance Transformation market and evidence of translating relationships into commercial opportunities
• Experience owning commercial delivery of engagements including budget management, scope control, and financial reporting to internal stakeholders
• A track record of identifying and implementing process improvements or technology solutions in a finance context, with measurable outcomes
• Exposure to ERP platforms (SAP, Oracle, or equivalent)
• Exposure to AI in Finance projects is advantageous , including use case development and prioritisation, copilot or agentic tool assessment, AI rea diness programmes, or AI governance and controls design in a finance context; broader experience with finance automation tools such as RPA and process mining is also relevant
• Experience with FP&A processes, planning tools, or performance reporting transformation is advantageous but not essential
• ACA, CIMA, or equivalent professional qualification is advantageous but not essential
• Excellent written communication and report writing skills, with the ability to produce and review senior-level client deliverables to a hi