Building and Facilities Operations Coordinator Senior

Job Profile: Service and Support Specialist 2 Job Family: Service and Support Time Type: Full time Apply before 11:59 PM Arizona time the day before the posted End Date. Minimum Qualifications: Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved. Job Profile Summary: Responsible for managing and optimizing university services related to parking, transit, trademarks, licensing, and strategic partnerships. Responsible for overseeing materials movement and event support, providing exceptional customer service, and offering training and support to staff on university systems and procedures. Job Description: The Design School (TDS) at Arizona State University is creating a new role for a Building Operations Coordinator, Senior. We are looking for a colleague who is not satisfied with simply checking boxes, but instead wants to build systems and processes that fit the current and future needs of a school that continues to grow year-on-year. Our ideal candidate will be an individual who is ready to creatively and enthusiastically lead our efforts to develop the best possible building operations. The right person for this role will bring passion, creativity and an open mind. They will thrive in a workplace where change is constant. They will embrace transparency, encourage innovation, be flexible, open to change, eager to share their expertise, and to advance their own professional development. They will think outside the box and not be afraid to identify and encourage paths and processes we might never have considered. The successful candidate will work collaboratively with professional staff who manage or work in each of our facilities, bringing a solutions-oriented approach to optimizing the quality of the student, employee and visitor experience. This position requires strong organizational skills, the ability to coordinate complex processes and projects, engagement in budgeting processes and a hands-on approach, all in support of our commitment to providing an engaging learning environment. All applicants must be eligible to work in the United States; neither HIDA nor The Design School will provide sponsorship for employment. Under supervision from the associate director of school operations, the building operations coordinator, senior, will fulfil the following essential duties Position Salary Range: • $48,600 - $60,000 per year; depends on experience within the posted range. Essential Duties:

• General:
• Works closely with the unit, HIDA and university administration to coordinate all building operations to ensure adherence with institute and university policies, practices and regulations.
• Ensuring a safe working and learning environment for all TDS students, faculty and staff.
• Serves as an Environmental Health and Safety Compliance Officer, ISAAC Segment Manager, Key Coordinator and Building Liaison.
• Develop understanding of facilities budget and reconcile expenses and work orders; reviews requests for services, equipment-related supplies, and furniture purchases and supports the business operations team in the processing of associated financial documents.
• Obtains quotes and information required for facilities-related orders including liaising as needed with internal and external vendors such as furniture suppliers, AV/IT consultants and specialized moving companies.
• Maintains inventory records.
• Participates in a variety of departmental, institute and university-wide meetings to represent the unit's interests around facilities maintenance and to ensure an integrative/collaborative support of university interests.
• Trains, supervises, and evaluates assigned facilities/building operations student workers.
• Performs other duties as assigned to ensure continually efficient operations to meet customer service needs.
• Building Maintenance:
• Reports building maintenance problems and related issues to ASU Facilities (FACMAN)/HIDA and coordinates repairs and resolution.
• Walk all Design spaces (currently five buildings located up to a mile apart) on a regular basis to note facility needs, submit repair requests and coordinate resolution to ensure items are taken care of in a timely manner.
• Oversight of TDS’ golf cart, including maintenance, repair, security, and reservation booking systems.
• Manages the Surplus property process, including tracking, storage, submissions for pickup, and follow-through with pertinent ASU departments.
• Assists with renovation or improvement projects; obtains quotes and information required for the specific projects, submits required financial documentation for ordering.
• Serves as point-person with HIDA and

Asu IT

and other teams that impact building and facilities operations.

• Space Management:
• Maintain building databases for available space, logistics of planning space assignments for all employees and graduate and undergraduate students, and provide leadership with updates and suggestions as needed.
• Maintains Annual Space Survey, updating regularly to reflect changes.
• Works closely with unit administrators and other designated individuals to resolve any issues regarding space assignments and access.
• Access and Security:
• Coordinates, tracks, and maintains databases for key assignments, combination lock codes, and ISAAC access for all occupants; works closely with the classroom scheduler to grant studio access for TDS students; maintains all confidential information in an appropriate database.
• Serves as ISAAC Segment Manager.
• Maintains security levels by frequent follow-up on key returns and removal of codes and access when no longer needed.
• Maintains database information on all deposits and processes refunds when keys are returned.
• Works with ASU and Tempe Police to ensure safe operation of all TDS spaces, collaborating as needed to address specific threats and opportunities for space and process improvements.
• Events Support:
• Partner with TDS’ events and experience coordinator, senior, to ensure appropriate setup of spaces for a diverse range of special events and other school functions. This will occasionally require after-hours or weekend work.
• Assists with facility/equipment related setup and clean up as needed, including furniture and AV/IT equipment placement and returning to storage.
• Support events staff when appropriate in identifying/locating resources, furniture and equipment for school events. Desired Qualifications:
• Experience overseeing complex facilities operations, maintenance and development practices, regulations and standards
• Experience working in and/or a passion for design and/or the arts.
• Experience coordinating facilities in a higher education institution.
• Experience working at ASU
• Experience with ASU systems and offices including AssetWorks, ServiceNow ticketing, ISAAC access and lock shop operations.
• Supervision experience, be that student workers, interns or full-time employees.
• Skill in planning, analyzing and establishing priorities and adjusting as needed based on leadership priorities and urgent matters.
• Knowledge of quality customer service standards, methods and practices.
• Skill in using various types of database software
• Skill in establishing and maintaining effective working relationships both within and across organizational areas
• Basic knowledge to support technology and AV troubleshooting in classrooms, studios, and shared spaces.
• Demonstrated capacity to communicate clearly, both verbally and in writing. Working Environment:
• This position requires full-time, on-site presence. Remote and hybrid options are not available.
• Required to stand for varying lengths of time and walk distances outside to perform work.
• Frequent bending, stooping, kneeling, reaching, lifting, pushing, and pulling up to 50 pounds.
• May use